Functional Responsibilities: Works closely with service desk and NOC staff and supervisors to provide level 1 support directly to customers in Microsoft windows based desktop environment. Minimum Education: HDI Service Desk Analyst certification and Microsoft DST or equivalent certificate required. ...
Five) years progressive experience as an IT Service Desk Analyst in an IT service delivery operation chartered with, multi-faceted IT support. IT Service Desk Analyst in a federal government IT service delivery operation chartered with large scale, multi-faceted IT support. Evolver Federal is lookin...
Functional Responsibilities: Works closely with service desk and NOC staff and supervisors to provide level 1 support directly to customers and advanced problem solving support to resolve complex issues in Microsoft windows based desktop environment. Minimum Education: College degree and HDI Service...
Five) years progressive experience as an IT Service Desk Analyst in an IT service delivery operation chartered with multi-faceted IT support. IT Service Desk Analyst in a federal government IT service delivery operation chartered with large scale, multi-faceted IT support. Evolver Federal is looking...
The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. Experience using Service Now service management sof...
If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. Experience contributing to a service desk technical knowledge base. This position supports a 24/7/365 service center. May provide training and guidance to more junior help desk personnel....
Valiant is seeking a full-time Service Desk Analyst to join our Global Excellence Team. Maintain a professional attitude and appearance, while always providing excellent customer service, including maintaining a good work ethic and assisting other analysts when needed. Onsite client support is often...
Minimum/General Experience: Provides Service Desk or Network Operations level I ; Shall have experience providing level 1 phone support, customer service experience and desktop support knowledge and ; Minimum two years’ experience in the field. Functional Responsibilities: Works closely with service...
Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving,. Responsibilities for Secret Service Desk Analyst:. Qualifications for Secret Service Desk Analyst:. Compensation for Secret Service Desk Analyst:. ...
Prefer 1-3 years as a Customer Service Representative or Help Desk operator. Performs a variety of intermediate user-problem analyses for the help desk. Performs a variety of intermediate user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a pr...
We are seeking to hire a service desk analyst to play an instrumental role in support of our commercial, state and local, and federal clients. Interested in applying for the service desk analyst position? Click. Digicon is a leading and innovative IT service provider with more than 30 years of exper...
Minimum/General Experience: Provides Service Desk or Network Operations level I ; Shall have experience providing level 1 phone support or customer service ; Minimum two years’ experience in the ; Functional Responsibilities: Works closely with service desk and Network Operations Center (NOC) staff....
Minimum/General Experience: Provides Service Desk or Network Operations level I support and advanced troubleshooting and systems ; Shall have experience providing level 1 phone support, customer service experience, problem solving experience, and advanced desktop support knowledge and ; Minimum five...
The Systems Administrator II - Desktop Support are the Tier 2 team members of an Information Technology (IT) Enterprise Desktop Support team responsible for the IT-related end client computing requests, patching, and deployment for the customer’s IT business and mission-focus enterprise systems. Dem...
The Systems Administrator I - Desktop Support are the Tier 1/2 team members of an Information Technology (IT) Enterprise Desktop Support team responsible for the IT-related end client computing requests, patching, and deployment for the customer’s IT business and mission focus enterprise systems. De...
The Service Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for the customer’s IT business and mission-focus enterprise systems. The Service Desk Specialists...
The MITRE Service Desk is seeking a talented Executive/VIP Support Technologist to join our Service Desk team. Prioritizes and manages Executive/VIP support needs and provides weekly reporting to Service Desk leadership. Excellent customer service, communication, and troubleshooting skills. Apple Ce...
Help Desk Analyst (Nights/Weekends). Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, For...
As the BDA Analyst, you will be responsible for crafting and executing strategies that drive the successful adoption of our OSINT products within the federal and commercial markets, particularly in the intelligence, defense, and national security sectors. You will work closely with the product team,...
Supports Lead Business Analysts or Project Managers with efforts related to jurisdictions, AAMVA Committees, Federal Agencies, and other stakeholders to translate functional requirements into system design specifications. Position Summary: Performs the business and technical analysis required to est...
Savan is looking for a skilled Business Analyst who can bridge the gap between business needs and technical solutions. Proven experience as a Business Analyst or in a similar role. Collaborate with business stakeholders to gather and analyze requirements for data and reporting needs. Develop detaile...
ServiceNow Support Specialist Senior-Level IT Subject Matter Specialist with a Secret Clearance to support. The ServiceNow Support Specialist/Senior-Level IT Subject Matter Specialist must be familiar with following:. Performs root cause analyses in coordination with OIG IT teams to support troubles...
When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrock...
We are seeking an organized and detail-oriented Power BI Finance and Business Analyst to join our corporate finance business analytics team. In business for 55 years, we excel in full-spectrum cyber, data collection & analytics, enterprise IT, and systems and software engineering solutions that supp...
Experience and training in desktop and laptop troubleshooting (Intel). ...