The Client Success Manager will be responsible for the implementation and ongoing program management system for large enterprise/Hyperscale/wholesale NTT GDC Americas’ clients across the portfolio. Assists in all aspects of client lifecycle from pre-implementation to post-implementation focused on a...
The Client Success Manager is responsible for maintaining accurate and up-to-date client care plans through consistent re-assessments and reports, monitoring client care to ensure appropriate delivery of care, analyzing and determining when additional or different care may be beneficial and building...
To help us build a smart, effective communications strategy for a mix of clients, we’re seeking a Client Success Manager to partner closely with our clients and account teams. Typically, we look for client success managers with 4+ years of experience at other agencies or within a communications disc...
We’re seeking a positive and personable Client Success Manager who is searching for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. ...
Facilitate client engagement by overseeing and leading a client services team as they manage and grow existing client accounts; establishing standards for addressing client issues and inquiries (e. Grove City, OH! In this role, you will lead a team of Account Managers that are dedicated to meeting t...
Spanish/English Bilingual Customer Success Manager in California or Oregon. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help ...
Serves as Project Manager on key pipeline design projects. Previous experience as a Design Manager or Task Manager for projects is a very strong plus!. Including water storage, booster pump stations, water treatment, pump stations, wastewater treatment, and other complex water/wastewater design proj...
We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably...
Manager, Client Support or Supervisor, Client Support or Manager, Client Relations. The Associate Client Account Manager is responsible for overall management of assigned mid-tier client accounts by taking a leadership role in developing mutually beneficial working relationships, achieving account g...
Proven experience as a Technical Project Manager, Scrum Master, or Product Manager in a software development environment. We are currently seeking a Technical Project Manager / Scrum Master to join our team. Utilize your experience as a product manager to provide insights into product development an...
Our client, a dynamic nationally recognized award-winning engineering firm, is looking for a Bridge Inspection Engineering Project Manager to join their growing team, managing and leading bridge inspection across the nation and collaborating with some of the top inspection experts in the industry to...
Responsible for managing and developing existing accounts through a solutions selling approach, building customer intimacy; and gaining new business in assigned geographical territory, ensuring revenue and margin growth are in line with sales targets and company strategy. Maintain and develop existi...
We are seeking a Customer Success Specialist to own the implementation and maintenance for assigned customer accounts. Reporting to Melissa Sell and working with the Customer Success team and the Onboarding team, the ideal candidate should possess strong Microsoft Excel skills, attention to detail, ...
JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education.Millions of scientists, educators and students use JoVE for their research, teaching and learning.Our institutional clients comprise over 1,000 universities, colle...
NFI is seeking a Customer Success Manager to oversee an account management team for a new and exciting strategic initiative providing eCommerce fulfillment services to the mid-market. Oversees’ key strategic merchant accounts, working directly with merchant and/or assigned merchant service coordinat...
About the Customer Success TeamThe Customer Success team is responsible for building and maintaining meaningful partnerships with Emplifi customers that allow them to maintain a deep understanding of their objectives and deliver upon the Emplifi promise - empowering our customers to reach better, en...
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Identifies current and future customer service requirements by establishing personal rapport with potential and existing customers and others in a position to understand service requirements. Cu...
A Client Success Specialist will help clients with everyday and elevated requests while providing an unparalleled level of service. Assist Clients via phone and email. Initiate contact with Clients via phone. Communicate Wakefield process to Clients. ...
PROJECT MANAGEROutdoor Power EquipmentALTA IT Services has a direct hire opening for a Project Manager to support a leading outdoor power equipment supplier, based in Columbus, OH. JOB SUMMARY:As a Project Manager, you will play a pivotal role in managing the end-to-end development cycle of new prod...
Establish alignment with the Project Lead on goals, project approach, and responsibilities, and maintain strong connections throughout the project. Responsibilities span a broad spectrum, covering all areas of project management, such as project planning, resource allocation, cost control, schedule ...
Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service? We are seeking a Client Care Specialist in our Reynoldsburg, Ohio Branch...
Develops a productive working relationship with CSM team, partnering successfully to deliver best-in-class customer service to low touch clients. Provide customers with guidance, helping help them to achieve basic industry standards. Follow established product understanding and utilization benchmark...
The Sr Customer Success Manager is responsible for client satisfaction and success. By interacting with assigned dealerships the Sr Customer Success Manager will understand the business needs of the client in order to assist with driving the CDK solution value. Assesses dealership risk factors, iden...
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
The CX Success Office is seeking a Channel Trends & Insights Customer Success Manager to guide a culture of client centricity through championing the voice of the client and influencing business roadmaps to solve top client problems that drive overall client satisfaction and advocacy. As a part of t...