As a Client Success Manager, you will own the retention and growth of your clients at Mockingbird. Own the annual and quarterly planning process for your clients ensuring clear goals and milestones are outlined and tracked by both the client and Mockingbird, enabling the long-term success and growth...
Execute high touch support model including identification of firm/user software goals and establishing initial client success plans to be carried out throughout the customer lifecycle. Act as the voice of our clients - identify trends and gaps based on communication and feedback from clients. Develo...
Share Addepar client success stories as well as client success frameworks and processes. The Client Engagement & Success Management (CESM) team at Addepar is responsible for the complete post-sales lifecycle of a client. Build and maintain a high level of client happiness and reference-ability by su...
Client Success Leads play a vital role in ensuring the success and satisfaction of our clients. Act as a trusted advisor to clients, working with Sales to understand client's business needs and objectives, and proactively providing recommendations and solutions to reach their objectives. Establish a...
We're seeking a detail-oriented Client Success Manager with extensive experience in collegiate or professional sports ticket operations, hospitality, and technology. Conduct Post-Event and Post-Season reviews with clients and other team members to ensure client’s future success. Proactively address ...
The Client Success Manager ensures that the Client Success Management strategy is achieved at a country level. The Client Success Manager may also at times be required to operate as a Client Success Specialist due to the nature and size of the country. Develop and maintain relationships with key str...
Share Addepar client success stories as well as client success frameworks and processes. The Client Engagement & Success Management (CESM) team at Addepar is responsible for the complete post-sales lifecycle of a client. Build and maintain a high level of client happiness and reference-ability by su...
The Client Services Manager role operates within our Rx Business Unit and Pharma Client Service team. Responsible and accountable for the successful fulfillment of all client contracts within original contract terms from program kickoff through campaign completion. Manage timelines for all assigned ...
We seek a proactive and empathetic Client Success Manager to join our passionate team. Experience: Prior experience in client success, coaching, and/or sales. Set up clients for success in the Love Accelerator program. Conducting client welcome calls to help clients get started. ...
Ensure client retention / satisfaction and grow inventory and yield. Moderate all business discussions with the client with the support of technical, demand or legal teams, around contract, product integration and sales. Passionate about becoming the trusted advisor of key accounts, listening to cli...
Cohere is looking for a Customer Success Manager in support of new customer accounts. That growth combined with capital raises totaling $106M positions us extremely well for continued success. In this role, you will be responsible for taking ownership for steady state account relationships and actin...
The Client Success Manager is responsible for service delivery excellence, leading the overall account management and account development operational processes for a portfolio of 3-10 assigned clients. This includes responsibility for account planning, client-specific issue resolution, and overall c...
BlueVoyant is looking for a Client Success Manager to lead our clients’ Managed Security Service experience. You will be part of a fast-paced team with a mission to drive client engagement and advocate for the overall client experience with key stakeholders from BlueVoyant. Own a portfolio of client...
Hello, Client Success Managers!. We are looking to bring on a Client Success Manager who is motivated to join a company dedicated to building tools that help merchants thrive in the modern commerce space. You have a minimum of 3-5 years of client management experience within the e-commerce...
Significant proven work experience in a relevant B2B Saas client success/account manager/strategic consulting role. Benivo US team, who will help our clients be successful in using the Benivo digital solution and build strong lasting relationships with our buyers (HR and Global Mobility leaders). Yo...
Hello, Client Success Managers!. We are looking to bring on a Client Success Manager who is motivated to join a company dedicated to building tools that help merchants thrive in the modern commerce space. You have a minimum of 3-5 years of client management experience within the e-commerce...
We're seeking a Client Success Operations Manager to join the Client Lifecycle team with a passion for supporting a client-centered organization. Own a variety of processes to report on and forecast the health of our business, including but not limited to: Revenue, retention and other Key Results tr...
As we enter our next phase of growth, Wonders is looking for a Client Success Manager to join the team! As a Client Success Manager (CSM), you will take on a strategist mindset to work with our restaurant clients to grow and optimize their businesses leveraging Wonders technology. You will take a cl...
Executive Resume Editor & Client Success Manager. Are you someone who does not take client negativity personally and is able to effectively use clear cut guidelines to resolve client complaints, offer guidance on resume edits, and answer resume content questions?. This person will be no stranger to ...
The National Account Manager (NAM) role at Datavant involves building and maintaining strong client relationships and leading successful project implementations that help health plans retrieve data they need to make healthcare affordable for their patients. This role is ideal for individuals who thr...