As a Senior Customer Success Manager, you will play a pivotal role in building trusted advisor relationships with our enterprise clients, driving higher employee engagement, and enhancing overall wellness through TELUS Health's innovative solutions. Your strategic planning, management, and measureme...
The Customer Success Utilization Manager reports to the Manager, Customer Success Utilization Manager. The Customer Success Utilization Manager plays a critical role in managing overall success, effectiveness, and adoption of the technologies installed (hardware and software of Operation Room/Video ...
The Customer Success Utilization Manager reports to the Manager, Customer Success Utilization Manager. The Customer Success Utilization Manager plays a critical role in managing overall success, effectiveness, and adoption of the technologies installed (hardware and software of Operation Room/Video ...
Thomson Reuters is looking for a Customer Success Manager to join our Customer Success team, working on the CoCounsel product. As the Customer Success Manager, you will:. It's critical for our CSMs to understand Customer Success best practices for driving SaaS software adoption. In this role you wil...
The Senior Manager, Customer Loyalty is instrumental in maximizing customer lifetime value and driving customer engagement. The Senior Manager, Customer Loyalty is responsible for these key areas:. Lead customer database capabilities development and oversee customer data management. This position wi...
As the Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic accoun...
You will lead a team of Customer Success Managers (CSMs) who are focused on retaining and growing our most strategic and highest value customers. Provide the team with guidance on building and maintaining strong customer relationships; serve as a coach in navigating challenging customer situations t...
Customer success/ customer value realization ; You will be involved in the entire customer lifecycle from pre-sales, on-boarding / pilot through the duration of the subscription period, work with our customers to define how they view success, measure those outcomes, develop a delivery plan, and trai...
The role of the Senior Customer Success Manager (CSM) will be accountable for driving customer success, leading renewals, creating qualified upsell leads and overall relationship management within the assigned client base. As a Senior CSM within the organization, this role will be responsible for dr...
Senior Customer Success Manager. Strong customer service and communication skills. ...
As the Senior Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic...
Members of our Customer Finance team are responsible for working with their partners in sales to ensure accurate volume and net revenue forecasts, staying connected with the business unit they’re responsible for to understand key drivers and sources of forecast variance (and correcting those issues)...
You will be involved in the entire customer lifecycle from pre-sales, on-boarding / pilot through the duration of the subscription period, work with our customers to define how they view success, measure those outcomes, develop a delivery plan, and train and partner with the Service teams to meet an...
Senior Customer Success Manager. Work in partnership with Customer Experience Managers to build Success Plans that drive usage, adoption, and optimization. Through strong, multi-level relationships with customers and internal partners alike, you will maintain a deep understanding of customers’ busin...
As a Customer Success Manager, you’ll focus on driving value for the customer, reducing churn, impacting upsell, and maximizing each client's potential for success. Customer Success or equivalent history in building customer relationships with focus on increasing customer satisfaction, adoption, and...
You will be involved in the entire customer lifecycle from pre-sales, on-boarding / pilot through the duration of the subscription period, work with our customers to define how they view success, measure those outcomes, develop a delivery plan, and train and partner with the Service teams to meet an...
Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals. Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of...
As the Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic accoun...
Customer Success team within North American Surface Transportation (NAST). If you’re passionate about driving customer strategy and developing top talent, apply today and join us as we redefine excellence in customer experience. In this role, you will lead a dynamic team of both people leaders and i...
The Senior Manager, Customer Loyalty is instrumental in maximizing customer lifetime value and driving customer engagement. The Senior Manager, Customer Loyalty is responsible for these key areas:. Lead customer database capabilities development and oversee customer data management. This position wi...
The Customer Success Utilization Manager reports to the Manager, Customer Success Utilization Manager. The Customer Success Utilization Manager plays a critical role in managing overall success, effectiveness, and adoption of the technologies installed (hardware and software of Operation Room/Video ...
Anticipates new customer segments and tailors marketing strategies to meet both current and future customer needs. Initiates and drives new products and services based on changing customer needs as well as new customer segments. Employees and new hires in sales and field roles that require access to...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
The Enterprise Customer Success Manager’s (ECSM) primary goal is to ensure successful Apple deployment within the Jamf portfolio of products to drive customer engagement, adoption, and retention. They work closely with Jamf customers to ensure overall satisfaction through proactive touch points, exe...
B2B Customer Success Manager for KCP Wholesale’s Channel will sell branded towel, tissue, PPE, and manufactured wiper products of KLEENEX®, SCOTT®, COTTONELLE®, KLEENGUARD®, and WYPALL® to the Office Building, Healthcare, Education, Lodging, Manufacturing, and other end user markets via redistributi...