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Talent Development Senior Consultant

Talent Development Senior Consultant

CNAChicago, IL, US
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Talent Development Senior Consultant

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Job Summary

The Talent Development Senior Consultant works with Talent Development leaders and HR business partners to design and deliver talent and learning solutions to improve business results. Successful candidates will be passionate about creating a learning culture and strategically growing the capacity and capability of talent.

Essential Duties and Responsibilities

  • Collaborates with Talent Development leaders and HR business partners to design and curate creative learning programs and pathways to support strategic business priorities.
  • Researches and identifies modern learning tools, methods, modalities and distribution methods. Recommends opportunities to apply new technologies to modernize the learner experience across the CNA talent development ecosystem.
  • Manages the design, development and deployment of talent and learning content including program delivery and facilitation.
  • Uses strong project management practices to set strategy and budget for multi-work stream projects; plans, develops and implements learning solutions; keeps stakeholders engaged and informed.
  • Researches and establishes relationships with relevant external vendors, partnering to customize content.
  • Designs and implements proactive communication and change management plans to ensure initiatives are well executed.
  • Works closely with HR Shared Services to evaluate learning outcomes, participant satisfaction and business outcomes, and recommends continuous improvement methods.
  • Proactively engages in external research and knowledge sharing to stay current on talent and leadership development trends and best practices and acts as an instructional design expert to key stakeholders.

Skills, Knowledge and Abilities

  • Strong knowledge of learner experience design, instructional design methods, adult learning and modern blended learning theory and strategies. Expertise and knowledge in contemporary leadership development trends is a plus.
  • Strong knowledge of learning technologies, content creation and curation tools and learning modalities. This includes CNA's Learning Management System and Microsoft Office Suite as well as learning technologies such as Articulate 360, Rise and Vyond.
  • Solid business acumen, knowledge of business and client groups, and ability to effectively conduct needs analysis and implement talent and learning strategies to support business goals.
  • Strong interpersonal, communication and presentation skills. Ability to facilitate large groups through the use of group dynamics while encouraging creativity and innovation and achievement of learning outcomes.
  • Excellent project management, organizing and planning skills and ability to manage multiple and shifting priorities in a fast paced and challenging environment.
  • Highly collaborative and comfortable navigating organizational dynamics.
  • Ability to exercise independent judgement and make critical business decisions effectively, at times with ambiguous or incomplete information
  • Reporting Relationship

    AVP, Talent Development

    Education and Experience

  • Bachelor's Degree in related field, or equivalent.
  • Typically a minimum of eight years of strategic talent development experience.
  • CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

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