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Technical Coordinator

Technical Coordinator

Northern Kentucky UniversityHighland Heights, KY, US
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Posting Details

Position Information

Working Title

Technical Coordinator

Department

Student Financial Assistance

Compensation Title

Coordinator, Technical

Position Number

30013729

Position Status

Regular

Work Schedule

M-F 8 : 15 a.m.to 4 : 30 p.m.

Hours per Week

37.5

Months per Year

12

Purpose of Position

This position provides technical support and systems analysis for the Office of Student Financial Assistance.

Maintains all financial aid transaction processing within (

SIGMA

ProSAM),

SAP

, and all U.S. Department of Education software systems within the Office of Student Financial Assistance.

This position coordinates all testing of the institution's student aid management system (

SIGMA

ProSAM) enhancements and new year set-up.

Position collaborates with Information Technology (IT) and Institutional Research and other offices within Enrollment and Degree Management on various projects.

Primary Responsibilities

  • Maintains databases and coordinates system upgrades
  • Processes file transfer with U.S. Department of Education
  • Implements procedures for loading financial aid student data information into current student system
  • Generates student data reports, lists and statistical reports on financial aid data
  • Assists with the operation of the Microsoft

SQL

Server on which student data resides

  • Understands database query programming and writes queries based on
  • SIGMA

    ProSAM

  • Works with IT staff to write complex reports utilizing BW (Business Warehouse)
  • Coordinates all testing of
  • SIGMA

    ProSAM enhancements and new year set-up

  • Tests integration between
  • SAP

    and

    SIGMA

    ProSAM

  • Serves as liaison with Office of Information Technology
  • Administers and provides system analysis for all processing systems including
  • SIGMA

    ProSAM,

    SAP

    , EdExpress, Common Origination and Disbursement (

    COD

    ), National Student Loan Database System (

    NSLDS

    ), Image Now, Net Price Calculator (

    NPC

  • Coordinates yearly updates with Cegment for the Net Price Calculator (
  • NPC

  • Provides technical support for application and processing activity such as awarding and disbursing financial aid
  • Works with university community including Enrollment Management , academic department chairs, marketing, Institutional Research, program directors, faculty, staff and administrators regarding financial aid information
  • Coordinates with financial aid staff to develop communication flows and manage the databases to provide letters, emails, lists for processing and correspondence
  • Provides training to staff on databases / software and Microsoft Office
  • Helps with maintaining the Office of Student Financial Assistance web page
  • Assists the Director and Associate Director in changing and developing application processing procedures that maximize the capabilities of
  • SIGMA

    ProSAM.

    Qualifications

    Bachelor's Degree required, preferably in computer science, organizational systems or computer information technology.

    Must have extensive experience with Microsoft Access,

    SQL

    Server, Word and Excel. Willingness to learn a range of data and querying methods (

    SAP

    BeX, Analysis for Office,

    SQL

    VBA

    , Access, Tableau, etc.)

    Demonstrate a strong attention to detail, ability to adapt to a changing environment, and handle multiple priorities. Candidate should demonstrate excellent written and verbal communication skills, ability to interact with individuals on all levels, be team-oriented, and exhibit strong initiative.

    Ideal candidate has two to three years relevant experience.

    All interested applicants must fill out an online staff / professional application and electronically attach their resume.

    Minimum Education

    Bachelor's Degree

    Preferred Education

    Master's Degree

    Minimum Experience

    2 years

    Salary

    Pay Grade

    S70

    Posting Detail Information

    Requisition Number

    2025S2241

    Job Open Date

    08 / 28 / 2025

    Job Close Date

    Quick Link

    https : / / jobs.nku.edu / postings / 15007

    Is this an internal only posting?

    J-18808-Ljbffr

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