Job Description
Job Description
Salary : $50k
Company Overview
Founded in 2007, Cristaux International is a fast-growing, creative, and energetic company. We specialize in custom recognition awards and program solutions that help organizations drive success.
Obsessed with the art of storytelling, we design and manufacture brand-centric creations that celebrate people and commemorate accomplishments all over the world. Our factory-to-consumer direct approach has given us the ability to bring design concepts to life in the most efficient and timely manner. We challenge customer visions, push the bounds of industry standards, and simply raise the bar on every idea we encounter. We are not a typical 9-5 company. We encourage and welcome out-of-the-box ideas that will pave the path for change and inspire future growth!
Position Overview
The Freight Coordinator will support and report to the Director of Operations and will be responsible for providing support for all inquiries pertaining to shipping. This person will work as a liaison to Production, Sales, Shipping and Procurement Department using proactive thinking critical thinking skills to troubleshooting shipping situations including outgoing and incoming shipments. This is a hands-on role where you will be actively on the shipping floor, if needed unload a truck, understand the shipping systems and jumping in when needed. Understanding International and Domestic shipping is essential to the success of this role.
Specific Position Requirements
Basic Requirements
Establish reliable lines of contact with the account managers to ensure that all sales orders are accurate.
Position Type
This is a full-time position on site in Elk Grove Village
Required Education & Experience
Associates Degree. Minimum two (2) years of related office experience.
Qualifications and Physical / Mental Requirements
Freight Coordinator must have direct experience in sales and customer service. Experience using CRM, ERP & Project Management systems. The ideal candidate should resemble high levels of emotional intelligence and can read, interpret, manage and address the majority of Customer & Account Manager needs.
Daily tasks include : Flexible with work hours. Sitting, answering calls, computer work, responding to emails, occasionally walking and standing. Educating customers, customer order processing, sending out sales orders, etc.
Interacting with small and large teams, executing while keeping laser focus on project goals, and having a positive attitude is a must. Letting your personality show!
Freight Coordinator • Elk Grove Village, IL, US