Senior Director, Project Management & Delivery Operations

About Coalfire

Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.

But that’s not who we are – that’s just what we do.

We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.

Position Summary

The Senior Director, Project Management and Operations for Advisory Services is responsible for leading the operational effectiveness, delivery excellence, and people management functions across the Advisory Services practice. This role oversees a team of project managers and resource deployment managers (RDMs), driving consistent execution, process improvement, and operational scalability to support Coalfire’s rapidly growing client base.

This position requires a dynamic, hands-on leader who can balance operational rigor with client delivery needs. The Senior Director partners with senior leadership to forecast demand, optimize resource allocation, implement PMO standards, and establish KPIs that drive accountability and continuous improvement. This leader will also mentor and develop the PMO and operations team, ensuring delivery quality, client satisfaction, and alignment with Coalfire’s business strategy.

What You'll Do

• Leadership & People Management
• Define and maintain the PMO’s strategic vision, ensuring alignment with organizational goals and priorities of the Advisory Services Leadership team.
• Lead, mentor, and develop a high-performing team of project managers, program managers, and resource deployment managers (RDMs).
• Manage performance reviews, coaching, and career development.
• Foster collaboration across Advisory Services and with other business units.
• Serve as the primary liaison between the PMO and the Executive Leadership Team (ELT), ensuring transparency and timely communication on project portfolio performance.
• Partner with ELT to define, plan, and implement organizational change initiatives that enable strategic transformation.

Operational Excellence

Project & Resource Management

Business Performance & Reporting

Client & Stakeholder Engagement

What You'll Bring

Preferred :

Certifications

Preferred :

The salary range for this role is $114,000 - $198,000 per year.

Why You’ll Want to Join Us

At Coalfire, you’ll find the support you need to thrive personally and professionally. We provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.

Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.

At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at HumanResourcesMB@coalfire.com .

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