IT Specialist (Child Welfare Exp., implementation support services, large scale on-site user supportMVP Consulting Plus • New York, NY, US
IT Specialist (Child Welfare Exp., implementation support services, large scale on-site user support
MVP Consulting Plus • New York, NY, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_description44 months of experience providing IT support in a Child Welfare environment. 44 months of experience providing implementation support services for new application builds in a Child Welfare environment. 44 months of experience providing on-site user support for a large scale (15k + users) distributed application. 44 months of working on a statewide over 15K users roll out starting with a needs assessment, moving to ongoing support and ending with follow up. Bachelor's Degree.
HBITS-03-11510
Day to Day tasks to be performed by candidate include :
- Provide CONNECTIONS user support via in-person, email, and telephone
- Provide direct, on-site instruction to individual users and small groups
- Provide instruction on newly released functionality
- Deliver presentations to line staff
- Monitor compliance with data entry requirements
- Review training materials
- Provide technical assistance with data warehouse
IT Specialist
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms - beyond that of a Programmer.
Minimum Requirements :
J-18808-Ljbffr
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