ERP Implementation Coordinator - Commercial Operations

Overview

ERP Implementation Coordinator – Commercial Operations at Badger Meter. This role focuses on Sales and Marketing processes within the ERP implementation project, serving as a liaison between the ERP project team and Sales / Marketing stakeholders to ensure business requirements are captured, translated into system functionality, and implemented. The role also supports alignment between ERP and Salesforce platforms and contributes to the integration of commercial processes across systems. Experience with product configuration tools and processes is desirable to optimize how configurable products are managed and sold across platforms.

Key Responsibilities

• Collaborate with Sales and Marketing teams to gather, document, and validate business requirements.
• Lead discovery workshops, project meetings, and design sessions with clear objectives.
• Act as a liaison between business and technical teams, ensuring alignment and shared understanding.
• Document requirements as user stories, process flows, and functional specifications for CRM and ERP systems.
• Translate functional needs into ERP system specifications in partnership with technical teams and consultants.
• Participate in ERP system design, configuration, testing, and training activities related to CRM, lead management, campaign tracking, pricing, quoting, and sales order processing.
• Support data migration efforts for customer, product, and campaign data.
• Assist in change management and user adoption strategies for Sales and Marketing teams.
• Identify process improvement opportunities and contribute to future-state workflows.
• Serve as a subject matter expert (SME) for Sales and Marketing modules during implementation and post-go-live support.
• Work with the Solution Architect of Commercial Operations to ensure ERP and Salesforce systems are aligned and integrated effectively.
• Support Salesforce-related initiatives that intersect with ERP functionality, including customer master data, quoting, opportunity management, and reporting.
• Troubleshoot and resolve cross-platform issues between ERP and Salesforce during implementation and stabilization phases.
• Contribute to the design and implementation of product configuration tools and processes, ensuring accurate representation of configurable products across ERP and CRM platforms.
• Collaborate with product management and sales operations to define rules, attributes, and logic for product configuration and quoting workflows.
• Collaborate with the IT department on implementing / enforcing effective change management and privileged access controls.

Qualifications

Preferred Experience

Benefits & Rewards

EEO & Privacy

An Equal Opportunity / Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Badger Meter complies with the Americans with Disabilities Act (ADA) and applicable state or local disability laws. We provide reasonable accommodations to qualified individuals to perform the essential functions of the job. The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website.

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