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HR Operations Offboarding Manager

HR Operations Offboarding Manager

U.S. BancorpMinneapolis, MN, US
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Offboarding Manager

The Offboarding Manager leads the design and execution of a seamless, compliant, and supportive offboarding experience for employees leaving U.S. Bank. This role ensures operational excellence across voluntary and involuntary terminations, as well as the severance process. The Offboarding Manager partners closely with the HR Executive Leadership Team, HR Product, Legal, Talent Consultants, and line of business leaders to deliver a high-quality employee experience.

Key Responsibilities

  • Manage the full offboarding lifecycle for employees and contractors, including voluntary and involuntary terminations, severance process, and unemployment claims
  • Lead and develop a high-performing, cross-functional team
  • Support the development of alumni engagement strategies
  • Identify, champion, and execute onboarding-related projects to drive continuous improvements to the manage and employee onboarding experience. Ensure compliance with internal controls and audit requirements
  • Partner with enterprise-wide stakeholders to align offboarding practices with broader talent and engagement strategies
  • Develop and manage cross-functional relationships with key stakeholders including HR Executive Leadership Team, HR Product, Legal, Talent Consultants, and line of business leaders

Basic Qualifications

  • 3+ years of experience in HR operations or employee lifecycle processes
  • Excellent communication, problem-solving, and stakeholder management skills
  • Strong understanding of compliance, confidentiality, and risk management
  • Demonstrated ability to maintain confidentiality when working with highly sensitive employee data
  • Familiarity with HR systems (e.g., Workday and ServiceNow)
  • Preferred Qualifications

  • Project management and audit readiness
  • Experience in providing work direction, coaching, influencing and guidance to direct reports and leading colleagues through influence
  • Comfortable communicating at all levels of the organization
  • An Agile mindset with a drive toward delivering value through continuous improvements aligned to business needs
  • Experience managing highly regulated processes
  • Benefits

    Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

    E-Verify

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

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    Operation Manager • Minneapolis, MN, US

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