(USA) Manager, Technology Operations

Manager, Technology Operations

As a Manager, you'll lead a team responsible for monitoring Walmart's critical applications across stores and distribution centers. Your team will respond to incidents in real time, mitigate impact, and ensure system stability for the world's largest retailer. This is a high-visibility role where operational excellence directly impacts associates, customers, and business outcomes.

This team provides the technology foundation that powers Walmart at scale. We design, build, and maintain the data platforms, enterprise architecture, DevOps, cloud computing, and infrastructure that support all of Walmart's digital and in-store operations. By ensuring secure, scalable, and resilient platforms, we enable seamless experiences across stores, distribution centers, and digital channels.

What You'll Do

• Lead a team monitoring applications to ensure system stability.
• Manage major incidents and drive resolution to minimize business impact.
• Oversee single-site incident escalations and ensure timely communication.
• Partner across teams to mitigate risks and maintain operational continuity.
• Work a night shift, 5 : 00 pm -1 : 30 am or some similar variation.

What You'll Bring

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly, and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.

Our hubs : Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York / New Jersey.

Benefits : Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer : Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $80,000.00-$155,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

Minimum Qualifications...

Option 1 : Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2 : 5 years' experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

805 Se Moberly Ln, Bentonville, AR 72712, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.