Job Description
Job Description
Salary : $16-$17 per hour
Assembly Administrative Assistant Protax (Fort Wayne, IN)
On-site Full-time (extra hours JanApr)
About Protax
Protax is a long-standing Fort Wayne tax practice known for accuracy, responsiveness, and white-glove client service. Were adding an Assembly Admin to keep our filing, e-file, and front-office engines running smoothlyespecially during tax season.
What youll do
- Assemble & deliver returns : Prepare completed tax returns for client pickup, portal delivery, or mailing; create and log mailing labels.
- Front desk assist : Answer and route calls, take accurate messages, and support a professional client experience.
- Document intake & tracking : Collect, scan, and process signed Form 8879 and engagement letters (mail, in-person, DocuSign, Client Portal); maintain status logs.
- E-file submissions : Transmit returns to the E-File Center upon receipt of signed 8879s; monitor daily ATX reject list, resolve issues or escalate quickly (Office Manager / producer).
- Systems & setup : Create new client folders each season; build new clients in Paperless Plus, iFirm, and ATX; keep digital files tidy and consistent with naming conventions.
- Office operations : Monitor supply inventory, submit purchase requests, and place approved orders.
- Team support : Assist the Client Relations Liaison and Office Manager with projects and peak-season priorities.
What youll bring
Detail hawk : You catch errors before they leave the building; you document as you go.Client-service mindset : Clear, courteous phone and in-person communication.Tech comfort : Experience with scanners, multi-line phones, Microsoft Office / Google Workspace; familiarity with ATX, Paperless Plus, iFirm, DocuSign, and client portals is a plus (well train on our setup).Process & priority skills : You can juggle deadlines, follow checklists, and escalate fast when needed.Integrity & confidentiality : You handle sensitive financial data with care and discretion.Experience : Prior tax / CPA office or administrative experience preferred.Schedule & work environment
On-site in Fort Wayne.Standard business hours with overtime and occasional Saturdays JanuaryApril.Ability to lift / move files and office supplies (up to ~20 lbs).Why Protax
Tight-knit, respectful team with long-standing client relationships.Structured processes, clear expectations, and support when its busiest.Opportunity to learn tax-office systems and grow your administrative toolkit.Protax is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.