Customer Service Specialist

Receptionist Position

Welcome to our Maxon Shooter's Supplies & Indoor Range job posting. We are currently looking to hire more great people for our customer service team right now! We have been a pillar of the firearms community around Chicago since 1953 and we consider it our mission to grow, broaden, and expand our community. We want to be the place to experience the world of shooting sports, and we want your help to make it the best experience possible for every customer!

Being a receptionist is not just about greeting people at the door, although that does play an important role as you will be the first person they see. The main reason people come to us is to use our indoor shooting range. So as a receptionist you will help customers check-in for their appointments / reservations, and aim to provide them with as pleasant and frictionless of an experience as possible. The personal relationships you form in this community can be very rewarding, so keep on reading if this sounds like a fun and interesting career for you!

Responsibilities and Duties

• Greet customers at the front door and escorting or directing them to where they need to go
• Check customers into their appointments / reservations ensuring customers have all appropriate IDs and documentation
• Answer incoming phone calls
• Respond to emails
• Schedule appointments
• Provide friendly and helpful customer service
• Promote 5 star review generation

Qualifications & Skills

Physical Requirements :

Benefits and Perks