Bilingual Front Office Coordinator

Job Description

Job Description

Bilingual Front Office Coordinator (In-Person)

Are you a people-person who can stay cool under pressure and make everyone feel welcome, even on their worst day? Do you love bringing order to chaos and making sure nothing falls through the cracks? If so, you might be the front desk hero our team has been waiting for.

We’re a purpose-driven immigration law firm in New Brunswick, NJ, and we’re looking for a Bilingual Front Office Coordinator to be the warm, calm, and highly organized presence at the heart of our office. You’ll greet walk-ins, answer phones, scan documents, prep retainers, coordinate vendors, manage supplies, and most importantly, you’ll help create a client experience that feels human, respectful, and smooth.

This is a full-time, in-person role for someone who thrives on helping others, solves problems before they start, and brings positive energy to every interaction.

Compensation : $19 - $24 hourly

Responsibilities :

• Greet and assist clients during in-person appointments and walk-ins and ensure a seamless client experience
• Answer incoming phone calls and direct or schedule with appropriate team members
• Take client payments and issue receipts
• Prepare and print retainer agreements; guide clients through the signing process
• Scan and upload documents into our case management system (Monday.com)
• Monitor and restock office supplies; place orders as needed
• Coordinate with vendors and contractors to handle maintenance and office repairs
• Manage incoming and outgoing physical and virtual mail

Qualifications :

About Company

We’re a mission-driven immigration law firm focused on helping people through some of the most important and stressful moments of their lives. Our team is known for being warm, collaborative, and obsessed with making sure clients feel supported, understood, and respected. We’re big on clarity, process, and compassion, and we’re proud of the systems we’ve built to support both our staff and clients.

We offer :