Desktop Support Technician

life insurance, sick time, 401(k), retirement plan

United States, Maryland, Owings Mills

Sep 19, 2025

Overview

We are seeking a detail-oriented and technically skilled IT Support Technician to join our client's PC Build Team. This role focuses on deploying, configuring, and maintaining desktop and laptop systems for new hires, transfers, and special projects. The ideal candidate will have hands-on experience with PC imaging, software installation, and hardware upgrades, and will thrive in a fast-paced, customer-focused environment.

Responsibilities

• Execute and troubleshoot the build process for laptops and desktops.
• Deploy new hardware to end-users, ensuring proper configuration and user satisfaction.
• Collaborate with stakeholders to assess equipment needs for new and existing users.
• Coordinate with system administrators to set up user credentials and access to corporate applications and network resources.
• Communicate with remote users to verify login setup and retrieve necessary files.
• Perform hardware upgrades including memory and hard drive installations.
• Physically handle and transport IT equipment including desktops, laptops, monitors, and printers.
• Complete assigned service tickets promptly and accurately.
• Build and configure systems for new hires, transfers, and special requests.
• Maintain accurate records in Remedy / Asset Center for ticket progress and asset tracking.
• Report build issues to the Build Team Lead and contribute to process documentation.

Required Skills

Pay and Benefits

Workplace Type

This is a fully onsite position in Owings Mills, MD.

Application Deadline

This position is anticipated to close on Sep 30, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.

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