Enterprise Client Success Manager - Insurance

Enterprise Client Success Manager - Insurance

At Addition Wealth, we're on a mission to redefine financial health by making personalized financial expertise inclusive and accessible to everyone. Through innovative technology and meaningful partnerships with leading companies and financial institutions, we empower individuals with robust digital tools, a comprehensive knowledge center, and access to top financial professionals to confidently navigate life's financial decisions. Our work not only reduces stress and improves productivity but transforms how people think about and manage their money. We're not just another financial wellness platform. We are pioneering a revolution in how individuals make financial decisionsleveraging technology to create seamless, impactful, and life-changing experiences. At Addition Wealth, you'll have the opportunity to solve complex challenges, push the boundaries of what's possible, and create tools that truly make a difference. Our impact has been recognized globally. Backed by top fintech VCs including Barclays, Anthemis, and Nyca, Addition Wealth has been named one of Business Insider's 54 Promising Fintech Companies to Watch, honored with UBS' Female Founder Award 2023, and selected as a World Economic Forum Top Innovator. We've also been featured in Bloomberg, TechCrunch, Insider, Forbes, and other leading publications. Together, we're building something extraordinaryand we're just getting started.

Addition Wealth is looking for an Enterprise Client Success Manager to nurture and grow relationships within our most important enterprise accounts. You'll be a key partner to our clientssupporting adoption across end users, ensuring a smooth, high-impact experience throughout the client journey, and building trust with stakeholders to drive long-term growth. This role is also product facing and technical in nature. This means you'll be able to help define our product roadmap, own rollouts / implementation and also be responsible for product QA as the business owner for select features. If you thrive in relationship management, technical product implementations and prioritization, love improving operational processes, and enjoy solving complex client needs with a strategic and hands-on approach, we'd love to hear from you. You'll succeed in this role if you're client-obsessed, detail-oriented, data-savvy, and excited to help shape how we scale our Enterprise business.

We're looking for the following :

• A strong executor who enjoys getting into the weeds, can work independently, build from scratch and get things done.
• You take the time to understand each client's unique goals and long-term objectives, and adapt your approach to help them succeedleading to stronger relationships and measurable outcomes.
• You're a hands-on partner in the day-to-daysolving problems, fielding feedback, and ensuring our product fits seamlessly into client workflows.
• You love to understand the technical pieces of the product and can figure out how to
• A clear communicator with strong interpersonal instinctsunafraid to speak your mind and build trust across both internal and external stakeholders.
• You have a track record of using data and strategic thinking to drive results in client-facing roles like account management, customer success, consulting, or business operations.
• You have 5+ years of experience in client-facing roles such as account management, customer success, consulting, or business operationswith a strong track record of using data and strategic thinking to drive results.
• Experience in fintech, financial services, wealth management and / or insurance is preferred

What you'll work on :

What you'll get :

We also offer great benefits & perks including :

$80,000 - $140,000 a year