Cloud Customer Success Manager
VirtualVocationsSaint Paul, Minnesota, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Cloud Customer Success Manager to build and maintain a customer-focused Cloud Solution Partner program.
Key Responsibilities
Conduct customer business reviews focused on cloud utilization and cost optimization
Manage a small team of Customer Success Account Managers (CSAMs)
Act as a liaison between customers, the company, and third-party vendors to manage and resolve issues
Required Qualifications
5+ years of experience as a customer success manager in AWS / Azure / Office365 environments
BS Degree in Business or a Technology-related field; graduate degree preferred
Experience in optimizing workflows and implementing process improvements
Willingness to achieve FinOps, AWS, and Azure certifications
Prior experience with public cloud billing and licensing models or willingness to learn
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Manager Cloud • Saint Paul, Minnesota, United States
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