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Admin Services Coordinator - Emergency Medicine, University Campus

Admin Services Coordinator - Emergency Medicine, University Campus

University of IowaIowa City, IA, US
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Administrative Services Coordinator Emergency Medicine, MCU

This position supports the Emergency Medicine Department by providing administrative services through coordination and support. This administrative professional will contribute to the success of the organization by providing key administrative activities for department. Key areas of responsibility include operational support, information, communication, and financial management. Requires a high level of discretion, confidentiality, attention to detail and accuracy, and independent judgment.

Position Responsibilities

Operational Support and Management :

  • Serve as support contact for faculty, staff, and students in matters related Emergency Medicine.
  • Prepare and oversee preparation of special or periodic reports as requested.
  • Ensure new employees are onboarded with appropriate equipment / supplies (computer, phone, etc).
  • Ensure new faculty is onboarded with HCIS account, EPIC access and Outlook.
  • Initiates requests to HCIS / Telecom for staff / faculty access; remote access; folder access, activation of phone / Ethernet jacks, relocation of equipment and voice mail.
  • Grants access to restricted doors within the department via photo ID badging system and fulfills key requests.
  • Prepare and oversee preparation of special or periodic reports as requested.
  • Facilitate software and hardware purchases / repairs for faculty and staff.
  • Serve as liaison and point of contact for urgent facility issues within the department.
  • Facilitate departmental projects and initiatives, ensuring operations are effective and compliant.
  • Investigate facility and operational issues and communicate effectively with departmental leadership.
  • Assist in organizing special events as needed.

Financial Responsibility :

  • Act as a key role in cash handling process for all departmental checks and cash received.
  • Analyze, monitor, and report financial data, information, and reports. May initiate routine fiscal transactions.
  • Serve as point person to resolve issues with Accounts Payable such as purchase orders, e-vouchers, etc.
  • Review and analyze department expenses and reimbursements, independently identify ways to reduce costs.
  • Strategic Planning :

  • May assist in the coordination / preparation of strategic plans in support of the Administrative Services Supervisor through the compilation of reports, maintaining clinical schedules.
  • Information Management :

  • Assist in coordinates high level meetings such as advisory and policy committees, site visits for external agencies, organizations senior leadership meetings and internal / external candidate recruitment meetings.
  • Collects, prepares and distributes meeting notes and briefing materials as assigned.
  • Initiates subsequent follow-up meetings and communication for key stakeholders.
  • Evaluates requests and exercises discretion and judgement in providing confidential information.
  • Communication Management :

  • Prepare and distribute reports as requested.
  • Maintains department listservs, email distribution lists, and Department email inbox.
  • Management of physical incoming and outgoing mail for the Department.
  • Review, edit, and update EM department website. Complete necessary updates as needed.
  • Prepares departmental quarterly newsletter.
  • Maintain faculty CVs on Directory Profiles.
  • Other duties as assigned.
  • Faculty Support :

  • Provide backup support to administrative Services Specialist for Faculty timecards.
  • Enter faculty vacation into ELMS per Faculty Practice Plan.
  • Pay Grade : https : / / hr.uiowa.edu / pay / plans

    Percent of Time : 100%

    Location : Iowa City, Iowa

    Staff Type : P & S

    Type of Position : Regular

    Schedule : General work hours are M-F, 8 : 00 a.m.- 5 : 00 p.m.

    Education Requirement :

  • Bachelor's degree in Business or appropriate discipline or an equivalent combination of education and experience.
  • Experience Requirement :

  • Minimum 6 months of experience providing administrative operations support.
  • Demonstrated ability to work autonomously, maintain confidentiality, and prioritize tasks while possessing a strong attention to detail.
  • Demonstrated ability to meet deadlines, follow-up, and multi-task with minimal supervision.
  • Demonstrated ability to work collaboratively across functions, levels and departments toward shared objectives.
  • Demonstrated excellent verbal and written communication and interpersonal skills.
  • Demonstrated experience reviewing, resolving and responding to requests for information, data, services, complaints, etc.
  • Must be highly proficient in computer software applications (MS Word, Excel, Outlook)
  • Desired Qualifications :

  • Demonstrated administrative experience in a large complex organization.
  • Experience collecting and managing data.
  • Experience with complex recruitments.
  • Demonstrated organizational and project management skills.
  • Demonstrated customer service experience in a fast-paced environment.
  • Application Process : In order to be considered, applicants must upload a resume and cover letter clearly addressing how the required and desired qualifications of this position have been met. Up to 5 professional references will be requested at a later step in the recruitment process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any convictions history and will be subject to a criminal background check and credential verification. This position is not eligible for University sponsorship for employment authorization. For questions, contact jill-presler@uiowa.edu.

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