Administrative Assistant II
This is a highly responsible position within the Bureau of Law Enforcement. If you are seeking a challenging and important position, this is a great opportunity. While this position handles the routine administrative duties of an administrative assistant, you will also work directly with law enforcement officers as a processor of criminal and administrative cases. You will also be required to digitally upload license applications taken from the public as needed. The Bureau's cases and license processing have statutory timelines therefore the ability to organize and triage assignments is mandatory for success.
Your specific responsibilities include :
- Conducts daily administrative functions including : copying, faxing, organizing, and maintaining records.
- Performs functions requiring independent decision-making and planning of administrative priorities.
- Prepares reports and correspondence using Microsoft Word & Excel.
- Processes and distributes all mail.
- Receives and assists members of the public in person, by telephone, and e-mail. Responds to questions and receipts payment of fees.
- Records accurate license complaints and tracks and prepares cases insuring a timely and proper disposition
Knowledge, skills, and abilities include :
Knowledge of administrative principles and practices.Knowledge of office procedures and practices.Knowledge of the methods of data collection.Knowledge of the principles and techniques of effective communication.Ability to collect, evaluate and analyze data relating to administrative functions such as accounting, personnel, purchasing or report writing.Prepares correspondence and administrative reports.Understands and applies applicable rules, regulations, policies, and procedures.Utilizes problem-solving techniques.Works independently.Plans, organizes and coordinates work assignments.Communicates effectively.Establishes and maintains effective working relationships with others.Minimum requirements :
Two (2) years of clerical, secretarial, or administrative experience is required.One year of experience working with Microsoft Word is required.One year of experience working with Microsoft Excel is required.The benefits of working for the State of Florida include :
State of Florida retirement package : 3% employee contribution required.Nine annual paid holidays and one personal holidayAbility to earn up to 104 hours of paid annual leave annually as a new employee with the State of FloridaAbility to earn up to 104 hours of paid sick leave annually.The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.The State of Florida provides a $25,000 life insurance policy to eligible employees.Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.Tax deferred medical and childcare reimbursement accounts are available.Tuition waiver program to attend an approved State of Florida College or UniversityPosition notes :
This advertisement may be used to fill current and future vacancies within the Miami Office for up to six months from date of opening.Applicant note : If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.NOTE : This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.Location : Miami, FL, US