Lead Business Intelligence Analyst

When you join VerizonVerizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world.

We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins.

In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward.

If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you'll be doing...At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality.

We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most.

By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities.

We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences.

Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

Total by Verizon & Verizon Prepaid : At the forefront, we have Total by Verizon and Verizon Prepaid, our flagship brands available at Verizon exclusive and / or national / retail stores.

Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total by Verizon is on a rapid ascent, capturing the hearts of more customers with its compelling offerings.

Straight Talk, TracFone, and Walmart Family Mobile : Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart.

Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.

Visible : Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions.

This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.Simple Mobile : Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers.

Its consistent recognition as the most carried brand in Wave7 Research's prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.

SafeLink : SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP, SafeLink continues to fulfill its mission of providing essential communication services to those in need.

Join the team that connects people with quality experiences that give them the best value in wireless.In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday)What you'll be doing.

Deliver data-driven insights and develop recommendations for strategies / actions to deliver short- & long-term joint business plan objectives within assigned National Retail partners.

In this role, you will provide dedicated analytical support to the channel management / sales lead to analyze business opportunities, evaluate effectiveness of distribution / promotional strategies, and make recommendations for improvement using internal and external data sources.

Provides weekly, monthly & quarterly reporting; identifying relevant insights / trends and collaborating with internal and external stakeholders to develop relevant action plans.

Attends retailer meetings and provides analytical expertise in support of Joint Business Plan development, monitoring, and execution.

In this role your responsibilities will include : Evaluating distribution / promotional strategies to understand pre / post event business impact.

e.g. business case assessment / LTV modeling, volume lift, ROI, elasticity / quality acquisition)Assessing financial effectiveness to ensure a healthy business model and deliver profitable growth for Verizon and our retail partners.

e.g. COA / R, subsidy, spend efficiency, commissions / residuals)Monitoring ongoing business plan performance to identify gaps / incremental opportunities, driving insights & develop corrective action plans.

e.g. Gross Adds, Churn / Survival Rates, Plan Mix - ARPU / Revenue)Designing, maintaining, and automating KPI dashboards by leveraging internal systems, retailer portals and cross-department data sources.

Supporting special projects and ad-hoc reports based on specific business needs (e.g. market / competitive landscape, organizational priorities)What we're looking for.

You have a gift for taking unstructured data, coordinating it, finding the valuable takeaways, and making it understood by others-in just the right way for that audience.

Your attention to detail ensures you'll get the job done accurately. You thrive in a fast-paced environment where new challenges come up every day but you are organized so no balls are dropped.

You view problems as puzzles you'd like to tackle. You are comfortable working on your own but you also enjoy collaborating.

You are a good listener and able to translate a business question into just the right analysis to find the answer.You'll need to have : Bachelor's degree in Management Information Systems, Computer Science, Statistics, Business, Finance, or other quantitative field or four or more years of work experience.

Four or more years of relevant work experience.Three or more years of related experience in operations, business development or financial strategy / planning.

Proficient with Excel (VBA preferred.)Experience with aggregating and summarizing large amounts of historical data and identifying trends or business opportunities.

Experience with data modeling.Predictive analytics experience using a variety of methods to advise future-state planning and develop comprehensive business assessments.

Willingness to travel approximately up to 25%.Even better if you have one or more of the following : A Master's degree.SQL expertise.

Knowledge of data warehousing.Visual Basic for Applications experience.Familiarity with data visualization software, such as Tableau.

Managed projects and delivered results for multiple partners.Excellent analytical skills and ability to multitask.Excellent communication skills, both written and verbal.

Team-oriented and strong interpersonal capabilities; ability to build relationships (internal / external) and interact effectively with other departments and levels of business.

Process-oriented and ability to contribute to continuous improvement.Retail, E-Com, or Startup experienceWhere you'll be workingIn this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours 40Equal Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging.

We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Equal Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging.

We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our page to learn more.