Health & Human Services Agency Branch Director

ABOUT THE POSITION

• Under the direction of the Health and Human Services Agency Director and within federal and state laws and rules, plans, organizes, coordinates and directs the administrative and support operations of the integrated services of the Health and Human Services Agency (formerly Departments of Mental Health, Public Health, and Social Services);
• or administers, plans, coordinates, and directs the program activity of the branches of the agency; assists in policy and procedure development and implementation;

serves on the agency management team; and performs related work as assigned.

DISTINGUISHING CHARACTERISTICS

This is an unrepresented senior management class with responsibility for the agency operations, such as : fiscal, contracts, records, information technology, facilities, human resources, grant administration, and special projects, or oversight of whole branches of the agency such as Public Health, Mental Health, or Social Services programs and services.

This position is an unclassified, at will position.

IDEAL CANDIDATE

The ideal candidate will possess knowledge of Social Services System of Care including but not limited to : Child Welfare, Adult Protective Services, In Home Support Services, Public Authority and Public Guardian.

Will have strong leadership qualities that motivate, innovate, and inspire a team. Will be a flexible leader able to adjust while being open to new ideas with goal of moving the Agency forward.

A strong commitment to high ethical standards that lead to the administration of high-quality services that are aligned with state mandates, guidelines, and internal and external policies and procedures.

Strong communication skills that support or create strong relationships with community providers and state liaisons and progressive experience successfully managing or implementing complex programs within the behavioral health and social services fields.

EXAMPLES OF ESSENTIAL DUTIES

Plans, organizes, coordinates, and directs the operations or program activities of a Branch of the Shasta County Health and Human Services Agency based on policy direction of the Board of Supervisors, County Administrative Officer, or the HHSA Director, federal requirements and state regulations and policy;

assists in establishing agency or branch policy, procedures, goals and objectives; acts as a liaison between the Agency Director and the Branch, other governmental agencies, and the community.

Directs and / or participates in the development of the Branch and / or Agency's annual budget for submission to the County Administrative Officer and the Board of Supervisors;

presents budget requests to the CAO and the Board with accompanying justification; monitors expenditures and revenues; serves as a resource to the Director and other senior managers in preparing expenditure and revenue projections, forecasts, and other financial planning reports.

Identifies problems, determines analytical approach, obtains information, conducts analyses, and makes recommendations that are aligned with the agency's goals and objectives as defined by the HHSA Director and applicable federal and state laws, regulations, and rules;

supervises the preparation of statistical reports to the Board on caseloads or other factors affecting branch or agency outcomes.

Directs the maintenance of a wide variety of records in accordance with applicable policies and procedures, rules, regulations, and laws.

Reviews and evaluates changes in policies and procedures, rules, regulations, and laws applicable to the operational, program, or mandated functions of the agency.

Directs the implementation of agency policy or practice changes to conform. Maintains effective standards of operation and practice.

Directs the development and implementation of information technology, including hardware, software, and systems including those designed for mental health, public health, and social services programs, or supports the integration of information technology into Branch programs.

Directs the development and implementation of a wide variety of financial, statistical, client outcomes, and related reports, and makes recommendations for efficiencies or improvements to services based on data and analysis.

• Acts on behalf of the Health and Human Services Agency Director in establishing, facilitating and maintaining positive working relationships with representatives of federal, state, local agencies and community groups and organizations;
• facilitates the coordination of interagency and interdepartmental programs and systems; confers with representatives of other agencies in the area on matters related to the development of new programs, coordination of services offered and solving interagency relationship problems;
• cooperates with State Departments of Mental Health, Social Services, Public Health and / or Health Services to ensure program goals are being met;
• provides leadership in developing community interest and understanding of needs of the people and in planning the ways these needs can be met;

supports community relations efforts within the Agency.

May oversee the maintenance of agency personnel and payroll records in accordance with applicable laws, rules, and regulations;

develops personnel policies, standards of performance, and promotes staff development and succession planning efforts; ensures all staff licenses are current or ensures personnel are appropriately trained and oriented to agency responsibilities and individual duties.

Negotiates or develops new contracts and contract renewals with funding agencies, sub-contracting agencies, physicians, and others as appropriate;

monitors contract provisions and ensures timely renewal or cancellation, and contractor performance.

Selects, trains, and motivates staff; plans, assigns, supervises, reviews, and evaluates staff; disciplines staff as appropriate;

delegates administrative, technical, and supervisory responsibility as appropriate.

Acts as Health and Human Services Agency Director on an as needed basis.

TYPICAL QUALIFICATIONS

Any combination of education and experience sufficient to directly demonstrate possession and application of the following :

• Knowledge of : Principles and practices of public administration, organizational planning, management, and economic and procedural analysis;
• Principles and practices of budget development, fiscal management, cost accounting, grants management, public agency funding and administration, financial planning and forecasting;
• Applicable federal, state, and local law, rules and regulations affecting alcohol and drug, mental health, public health, and social services programs;
• Methods and procedures for developing and evaluating program quality and effectiveness; Computer applications relating to statistical analysis, patient / client records, or outcomes, database systems, billing and / or other financial records;
• Socio-economic backgrounds, human behavioral problems and the need for and functions of public and mental health, drug and alcohol or social service programs and current health / sociological trends and their impact on public services, and the need for appropriate planning and utilization of resources;
• Principles of social work and behavioral health including group work and community organization; Principles and practices of supervision and human resource management;

and Interpersonal communications, collaboration, partnership and team building practices, and conflict resolution with both internal and external partners, peers, colleagues, and employees.

• Ability to : Analyze complex and sensitive administrative, budgetary, operational, economic, political and organizational problems, evaluating alternatives and reaching sound conclusions;
• Collect, evaluate, and interpret a variety of information and data, either in statistical or narrative form; Develop, organize, coordinate, and implement varied projects;
• Prepare clear and concise reports, correspondence and other written materials; Plan, organize, direct and coordinate payroll and administrative support functions as assigned;
• Select, train, supervise, and evaluate the work of a diverse subordinate support staff; provide for staff training and development, as well as succession planning;
• Interpret and apply laws, rules, regulations, codes, and policies; and clearly communicate and / or train others in the interpretation or application;
• Make effective public presentations to convey conclusions and recommendations to the Board of Supervisors, County Administrative Officer, other government bodies, local agencies and organizations, and the media;
• Maintain accurate hardcopy and electronic records and files; Establish and maintain effective working relationships with peers, subordinates, and internal and external customers;

Coordinate multiple projects and meet critical deadlines; and Work independently and as part of a team to provide input, make recommendations for proposed solutions, and take action as directed on a variety of agency issues and situations.

These employment standards are typically attained with :

Five years of progressively responsible management and supervisory experience in a public or non-profit agency which included program planning and evaluation, fiscal management, human resource management, and policy and procedure development in either a mental health, public health, or social services program above the trainee level.

Education equivalent to graduation from an accredited college or university with major course work in health administration, business administration, public administration, social work, or a closely related field.

A Master's Degree in health, public health, business, public administration, social work or a closely related field is preferred.

A valid California driver's license may be required.

SPECIAL REQUIREMENT

A valid California driver's license may be required.

SUPPLEMENTAL QUESTIONS

Responses to the following must be submitted with a completed application.

Do you have education equivalent to graduation from an accredited college or university with major course work in health administration, business administration, public administration, psychology, social work or a closely related field?

If Yes , please list your degree and major. If none, type N / A.

Do you have a master’s degree in health, public health, business, public administration, psychology, social work or a closely related field?

If Yes , please list your degree and type. If none, type N / A.

Do you have five (5) years of progressively responsible management and supervisory experience in a public or non-profit agency which included program planning and evaluation, fiscal management, human resource management, and policy and procedure development in either a mental health, public health, or social services program above the trainee level?

If Yes , please provide details including, but not limited to, employers, dates of employment, and job duties. If No , type N / A.

Do you have experience working within governmental budgets, including developing and managing complex budgets with multiple funding streams and performing financial forecasting?

If Yes , please provide details including, but not limited to, employers, dates of employment, and job duties. If No , type N / A.

• I acknowledge that this position may require a valid California driver's license. Yes / No
• I acknowledge that if I answered "Yes" to any of the above questions, but did not give the requested additional information, my application may not move forward for further consideration? Yes / No
• Describe your philosophy on leadership.
• Describe how you would motivate staff to provide excellent services to the clients of the Behavioral Health and Social Services Branch.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand;

walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. The employee will need to be able to handle multiple tasks with shifting priorities and interact with the public and the staff.

OTHER CONSIDERATIONS

• All new employees are required to have their paycheck directly deposited to a bank account.
• Some positions may require a valid California driver's license and acceptable driving record according to County policy.
• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
• As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints).

An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application.

Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.

• Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug / alcohol testing.
• Shasta County participates in E-Verify. For more information visit https : / / www.e-verify.gov / sites / default / files / everify / posters / IER RighttoWorkPoster.

pdf (Download PDF reader). If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.

In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.

APPLICATION AND SELECTION PROCEDURES

Shasta County Personnel will accept applications and responses to the supplemental questions until 12 : 00 p.m., on November 13, 2024.

A Resume and / or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application.

It is not acceptable to complete the application with statements such as, Refer to Resume and / or Cover Letter, or See Attached Resume and / or Cover Letter the employment application must be completed in its entirety prior to submission.

Incomplete applications will not be processed. Closing date postmarks or faxes will NOT be accepted. This recruitment will establish a list that may or may not be used by other departments.

Prior applicants must reapply to be considered.

Applicants will be screened and those considered best qualified will be invited to appear for an oral and / or written examination.

Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and / or practical exam(s), oral interview, or any combination thereof.

Applicants are encouraged to apply on-line at www.ShastaCountyCareers.com or submit an application to the Shasta County Personnel Office.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin.

Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515;

relay service (800) 735-2922; fax (530) 225-5345.

Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.

After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov / fair-chance-act.

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER