Talent.com
Senior Manager, Customer Success

Senior Manager, Customer Success

VirtualVocationsCedar Rapids, Iowa, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Senior Manager, Mid-Market Customer Success.

Key Responsibilities

Hire, coach, and develop a high-performing Mid-Market Customer Success team

Lead a team of 6-8 CSMs to deliver exceptional customer value and drive account growth

Own team metrics related to renewal success, account growth, and business value delivery

Required Qualifications

2+ years of experience in building and managing high-performing CSM teams in B2B SaaS

6+ years of experience in a customer success role

Proven ability to lead customer-facing teams and manage renewals and revenue targets

High business acumen with experience in aligning with customer executives

Experience in a fast-paced, high-growth environment with a collaborative mindset

serp_jobs.job_alerts.create_a_job

Customer Manager • Cedar Rapids, Iowa, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Client Success Director

Senior Client Success Director

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
Key Responsibilities Implements strategies for building client relationships and driving revenue growth Establishes and maintains strong client relationships through regular communication Ident...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Strategic Merchant Success Manager

Strategic Merchant Success Manager

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Strategic Merchant Success Manager, Enterprise.Key Responsibilities Accountable for quarterly revenue retention targets for enterprise merchants Host strategic busines...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Program Manager, Customer Experience

Program Manager, Customer Experience

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Program Manager, Customer Experience - Broadband.Key Responsibilities Assess customer experience pain points and build a Customer Experience strategy Manage and facili...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Manager, Enterprise.Key Responsibilities Develop trusted advisor relationships with customers, ensuring maximum value from the solution Collabo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Principal Customer Success Manager

Principal Customer Success Manager

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Principal Customer Success Manager in the Enterprise Segment.Key Responsibilities Develop trusted advisor relationships with C-suite and executive customers to maximize...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Strategic Customer Success Manager

Strategic Customer Success Manager

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Strategic Customer Success Manager.Key Responsibilities Drive business impact by managing accounts and contributing to revenue growth and customer retention Develop an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Client Success Manager (Eastern).Key Responsibilities Manage client relationships from sales hand-off to go-live and closing Ensure successful client engagements and e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success, West.Key Responsibilities Build, mentor, and lead a high-performing Customer Success team Cultivate strategic partnerships with customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Manager.Key Responsibilities Manage onboarding and implementation for new mid-size customers to ensure high adoption and engagement Build trust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a CSM Small Group People Manager.Key Responsibilities Lead and support a team of Customer Success Managers, focusing on talent management and development Drive financial...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Customer Engineering Manager

Senior Customer Engineering Manager

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Engineering Manager who will act as a Technical Project Manager, leading a team of engineers in developing solutions to technical problems.Key Responsibil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
  • serp_jobs.job_card.promoted
Senior Sales Enablement Manager

Senior Sales Enablement Manager

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Sales Enablement Manager to join their growing GTM Enablement team.Key Responsibilities Design and deliver comprehensive new hire onboarding programs to accelera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Account Manager

Customer Success Account Manager

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Account Manager.Key Responsibilities Manage a portfolio of accounts to drive customer engagement and renewal outcomes Achieve financial targets and ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Partner Success Manager

Partner Success Manager

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Partner Success Manager to enhance relationships and drive engagement with school and district partners. Key Responsibilities Develop and nurture impactful relationships...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Engineer

Customer Success Engineer

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Engineer to join their Customer Success team.Key Responsibilities Provide Tier 1 and Tier 2 technical support for customer issues through the Support P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Customer Lifecycle Marketing

Senior Manager, Customer Lifecycle Marketing

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Lifecycle Marketing.Key Responsibilities Define and evolve the global strategy for customer lifecycle, including onboarding, adoption, and rete...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Outside Sales Representative

Outside Sales Representative

Platinum Supplemental InsuranceManchester, IA, US
serp_jobs.job_card.full_time
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Customer Trust

Senior Manager, Customer Trust

VirtualVocationsCedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Trust & Field Security Specialist.Key Responsibilities : Scale and enhance programs like the Customer Trust Center to provide customers with sec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days