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Senior Analyst, Business Change

National Grid
Syracuse, NY, US
$94K-$110K a year
Full-time

Job Purpose

In order to take our position as leaders of a clean energy future, we set aggressive efficiency and carbon-reduction targets across the business.

To reach those targets, we’re adopting new technologies on the grid and in the office and aligning our people to one vision of what it means to drive change in the utility industry.

We are asking people to change the way they work and the way they think and that’s where you come in.

As the Senior Change Manager, you will play a pivotal role in transforming the organization through our Advanced Metering Infrastructure (AMI) initiative.

You are an internal change practitioner, coach, ambassador and role model for a transformational team and you will help us build a movement to fundamentally change our US business.

Your focus will be to equip the business through a critical evolution, build buy-in and commitment, while enabling an enduring longer-term capability.

Key Accountabilities

Working closing with the NY Lead Change Manager you will support and enable the implementation of the AMI initiative for the National Grid US Business through a variety of responsibilities that allow for growth, exposure and learning :

  • Engage with stakeholders across the organization to help them adapt to new changes and embrace transformational goals
  • Provide coaching to leaders at various levels as they lead others through change
  • Identify the change impacts to individuals and groups and develop change plans that will help teams embrace the change
  • Actively support a steady drumbeat of communications collateral including written content, presentations, digital / intranet posts, and video / multimedia resources
  • Design and deliver interventions to help stakeholders respond and adapt to change impacts
  • Partner with internal and external experts to design, develop and implement targeted communications campaigns
  • Assist in the coordination of event planning, webinars and panel presentations as needed
  • Use a structured, data-driven approach to measure and report on effectiveness of change interventions and approaches (i.e ADKAR surveys)

Technical Qualifications

  • Ability to successfully prioritize and handle multiple tasks
  • Strong decision making and time management skills
  • Facilitating meetings across all levels of organization, including groups of senior leaders
  • Able to translate strategy, challenges, and emerging priorities into aligned action
  • Bachelor's degree in a relevant area with at least 2-5 years of related experience
  • Expertise in all Microsoft Office tools required (PowerPoint, Excel, Teams, SharePoint, etc.)

Qualifications

Interpersonal qualifications :

  • Strong written and oral communication skills
  • Flexible and adaptable able to build rapport easily and flex style to suit different audiences
  • Emotionally intelligent and self-aware able to read the room and respond to reactions in others
  • Excellent facilitation skills in virtual and live environments
  • Demonstrated ability in relationship / stakeholder management to ensure mutually beneficial business outcomes

Certifications & Proficiencies :

  • Project Management or Agile certification preferred
  • Prosci or CCMP certification preferred

More Information

LI-Hybrid

LI-STR1

Salary $94,000 - $110,000 a year This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position;

gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

3 days ago
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