System Admin - Tier 2 - Contract-to-Hire

IT System Admin (MS 365)

Contract with potential conversion at 55-65K.

No C2C or 3rd parties will be considered.

Franklin, TN – Onsite / Office job, Local candidates only

A System Admin / Support Engineer is responsible for resolving customer technology problems as directed. This position must follow-through with dispatched tickets in a timely manner and must maintain communication with both the customer and dispatch. This position must be able to work both on-site and remote tickets. This position must keep accurate records of both time and work performed. It is critical for this position to always be seeking to improve both their technical and their customer service skills.

Required Skills and Qualifications :

Strong knowledge and experience with MS 365 and Microsoft tech stack.

Set up basic network including DHCP, DNS, Default gateway etc.

Firm grasp of troubleshooting process

Basic hardware and software skills for workstation support

Understanding of Workstation Operating Systems and their support and maintenance

Effective Communicator

Committed Learner

Flexible for on-call rotations for weekend / night support

Strong commitment to customer service

Excellent Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Paid time off

Professional development assistance

Vision insurance

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