Job Description
Front Office Manager
Your team is typically the first and the last - the guest meets. You are the Front Office Manager and all those employees who open the door, handle luggage and greet the guests are your team! As their leader you ensure that guests are taken care of by a caring, well-trained and highly motivated staff.
In the role of Front Office Manager , you will :
- Be the Business Manager you will oversee all aspects of the Front Office in order to ensure quality guest satisfaction, high employee engagement and operational efficiency.
- Be the Leader it is your job to ensure the smooth operation of the front desk and the other guest experience areas assigned to you, establishing policies and procedures and then training your staff so that they offer impeccable service.
- Be the Desk Financial Guru you will be very involved in the budget process and then must keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
- Be the Manager on Duty taking charge of the property when required and training your team especially third shift to step into that role as needed.
Requirements
Job Requirements
This role requires at least three years of progressive experience at a hotel front desk or related, with a four-year college degree and / or relevant college course work preferred.
Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience are expected.
Excellent verbal and written English communication skills are required, with a second language helpful. You must be able to handle cash or credit transactions and have front office software proficiency.
This job requires light work exerting up to 20 pounds of force occasionally and / or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects.
Long hours, many of which may be spent standing, sometimes required.
Assistant Front Office Manager
The primary purpose of the Assistant Front Office Manager is to ensure that guests have an excellent hotel stay experience while performing front desk duties and directing front desk staff to greet guests, process check-ins and check-outs, issuing room keys, answering questions, and addressing guest...
Front Office Manager
The Front Office Manager is responsible for directly supervising all front office personnel and ensuring proper completion of all front office duties. Participates in the selection of front office personnel. Trains, cross trains, and retains front office personnel. Schedule the front office staff in...
Front Office Manager
You are the Front Office Manager and all those employees who open the door, handle luggage and greet the guests are your team! As their leader you ensure that guests are taken care of by a caring, well-trained and highly motivated staff. Front Office in order to ensure quality guest satisfaction, hi...
Front Office Manager
The primary purpose of the Front Office Manager is to ensure an exceptional guest experience while ensuring all standard operating procedures pertinent to the Front Office Department (including brand and Atrium specific) are being followed. North Charleston Residence InnFront Office ManagerFull time...
Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists
No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists. Administrative assistant admin experience is not necessary. If you are an administrative assistant or someone just looking for a flexible part time remote work...
Chiropractic Front Desk Receptionist
Here at Kirar Superior Healthcare, we love helping as many people as possible while having fun.We are a 100-Year Lifestyle office where we inspire our patients with a long view of health.We are passionate about chiropractic and sharing what we do with our community.We are a fast-growing office that ...
Front Desk Agent
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Previous experience in customer service, front desk service, or other related fields. ...
Front Desk Manager
The delivery of “Uncompromised Service” begins at the front desk and the Front Desk Manager is responsible for managing all aspects of the front desk and its staff. The role of the Front Desk Manager / Guest Service Manager is to manage all aspects of the front office, for example guest ...
Receptionist/Legal Assistant
Excellent Oral Communication Skills.Interpersonal Skills - ability to work with many different personalities.Strong Computer Skills - experience with Microsoft Office (Word, and Outlook).Essential Duties and Responsibilities:.Meet and greet clients and visitors to the Firm.Notify appropriate Firm pa...
Front Desk Receptionist
Law Office located on James Island, SC is seeking a part-time and full-time front office receptionist. ...