Producer Relations Administrator

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture : the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it.

And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

Producer Relations Administrator

About the role :

DUAL North America, Inc. is seeking a Producer Relations Administrator to join our Licensing team. This position can be remote in the US.

Essential Functions :

• Administer compliance with Agency & Producer insurance license(s) in all states where Agency / Producer submit business to DUAL NA
• Maintain Agency and Individual Producers licenses for E&O, P&C, Surplus Lines, Personal Lines where applicable
• Review the information presented on new agency / producer applications for compliance with DUAL NA and state requirements
• Handles all appointments / terminations / renewals of Agency and Individual Producer licenses for all states pertinent
• Work closely with Agency and Producers to resolve any licensing issues
• Ability to understand and process mergers / acquisitions accurately while working closely with Agency
• Maintain active knowledge within all 50 states of requirements and compliance for Insurance P&C, Personal Lines, Surplus Lines, and Appointments
• Provide excellent client service to Agencies and Producers as it relates to licensing / compliance while showing ease of doing business with DUAL NA
• Maintain licensure database(s)
• Interactions with various internal divisions to include Corporate Compliance, Legal, and Division leaders
• Create and maintain high-level licensing compliance reporting on each agency / individual
• Work monthly on advising and requesting Agency and Producers on upcoming licensure expiration dates

Job Requirements (education, experience, skills) :

Associates Degree or equivalent insurance experience

required; Bachelor’s degree preferred

• MGA / Insurance systems a plus (AIM, IMS, InsuranceNow)
• Agency / Licensure systems : Creative Compliance, AgencySync
• Knowledge of insurance industry and / or related compliance Attention to detail
• Very strong organizational skills are required
• Ability to communicate effectively with state departments of insurance and supervisory entities
• Microsoft Suite to include Word, Excel, SharePoint
• If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team.

What we offer :

A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive.

We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement :

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect.

DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.