Account Manager, Strategic Partner

Responsibilities

• Serve as the primary relationship manager for a portfolio of strategic accounts, ensuring client retention, satisfaction, and loyalty.
• Act as a trusted advisor, offering solutions and recommendations aligned with the client’s business objectives.
• Build and maintain strong, long-lasting relationships with decision-makers at all levels within key client organizations.
• Target new and existing accounts through JV projects, OEM relationships, dealer leads, market research and company directives
• Develop and implement strategic plans tailored to each key account to achieve revenue targets and business objectives.
• Monitor market trends, competitors, and client industry developments to identify new opportunities for engagement and product offerings.
• Proactively identify upsell and cross-sell opportunities to drive additional revenue.
• Coordinate involvement of Topcon and / or dealer personnel, including support, service and management resources in order to meet account objectives and customers’ expectations
• Ensure timely and successful delivery of products and services according to client needs and objectives.
• Address client issues and concerns promptly and escalate when necessary.
• Prepare detailed reports and forecasts for senior management on account performance and market trends.
• Facilitates and schedules Fly and Try and Point Man training programs

Key Qualifications

Education

Bachelor’s degree or equivalent experience plus 7+ years in construction and or survey / engineering technology field

Skills & Competencies :

• Highly motivated self-starter capable of thriving with minimal supervision
• Results-driven with a demonstrated ability to achieve sales goals and drive revenue
• In-depth knowledge of the construction and surveying technology industry
• Excellent client relationship management and interpersonal skills.
• Ability to manage multiple projects and accounts simultaneously, with strong organizational skills.
• Strong strategic thinking, negotiation, and problem-solving abilities.
• Well-organized and detail-oriented
• Strong skills in presentation, critical thinking, and problem-solving
• Proficient in presenting and explaining advanced, cutting-edge solutions
• Proven track record of working with multi-million and billion-dollar companies
• Demonstrates personal maturity and excellent interpersonal communication skills
• Excellent verbal and written communication skills, including the ability to present to senior executives.
• Proficiency in CRM software and MS Office (Excel, PowerPoint, Word).
15 hours ago