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IT Support Technician

IT Support Technician

VirtualVocationsMinneapolis, Minnesota, United States
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A company is looking for an IT Support Technician to provide remote support to employees nationwide.

Key Responsibilities

Administer end-user workstations and provide support for Microsoft Windows

Analyze and resolve network hardware and software failures

Maintain records of repairs and fixes within ZenDesk

Required Qualifications

2+ years of relevant work experience in a service desk or help desk role

Associates' degree or higher in Computer Science, Engineering, or a related discipline

CompTIA A+ certification preferred

Experience working in a Windows, Microsoft 365, Exchange, and Azure environment

Experience working in an ITIL or ITSM environment required

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It Support Technician • Minneapolis, Minnesota, United States

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