We are in search of an Administrative Events Coordinator in the education sector at a university located in lower Manhattan area.
The role involves a mix of administrative, event management, and communication duties. The successful candidate will play a crucial part in event scheduling and tracking, communication and training, as well as event support and reception.
Responsibilities :
- Oversee incoming requests for both internal and external events, maintaining a tracking system for all requests.
- Manage and update team staffing calendar and the university-wide event scheduling program.
- Prepare and distribute weekly upcoming events reports for the events team and senior staff.
- Conduct one-on-one training sessions for new employees and provide in-house training in diagramming software to team members.
- Administer digital / web platforms used for event registration.
- Serve as the first point of contact for incoming phone calls and walk-ins.
- Manage assigned internal clients and assist the events team in troubleshooting during events.
- Conduct daily checks of room setup for the day's events and send out weekly feedback surveys to clients who hosted events.
- Review surveys and provide monthly reports on survey results to the Executive Director of Event Management and Programming, Vice President of Institutional Partnerships, and CFO.
- Perform miscellaneous tasks / projects as needed to support the group mission.
Skills :
- Proficient in Microsoft Excel, Microsoft Outlook, and Microsoft Word.
- Experience in customer service and data entry.
- Knowledge and experience in coordinating educational events.
- Ability to interact with diverse individuals and groups at all organizational levels.
- Strong problem-solving skills with a solution-oriented mindset.
- Excellent time management and organizational skills.
- Ability to work in a high volume / efficient environment.
- Excellent interpersonal and customer service skills with a positive, solution-oriented attitude.
- Excellent verbal and written communications skills.
- Strong attention to detail.
- Ability to execute tasks in a thorough, accurate, and timely fashion while managing multiple priorities.
- Proficiency in Microsoft Office is required, Advanced knowledge of Microsoft Excel application to produce reports and charts.
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