Senior Marketing Communications Manager

Title : SeniorMarketing Communications Manager

Location : Omaha, NE (On-Site)

Department : Marketing

Reports to : Vice President of Marketing

Positions Supervised : None

Travel Required : Occasional as to attend our annual convention and seminars, less than 25%

Compensation : $80,000 - $105,000, Salary exempt; based on experience

Office Hours : Monday-Friday, 8am-5pm

Who We Are.

Signal is a trusted leader in the security industry, dedicated to safeguarding what matters most to our customers, owner-operators, and employees.

As a global security brand, we prioritize approachability and peace of mind, empowering everyone interacting with our brand to pursue their passions.

Since expanding our mission in 2008 through franchising, beginning with our first location in Omaha, Nebraska, we continue to grow our network while remaining steadfast in our commitment to our mission and core values.

How Your Strengths Will Contribute to Our Department's Success

Signal’s growing network of franchises relies on strong, clear, and engaging communication to connect with customers and maintain brand integrity.

We need someone who can lead and manage communication strategies that ensure every message is aligned with our mission and values while also driving engagement at key company events, conventions, and summits.

Your expertise will help Signal’s network thrive.

Your Role in Our Story

In your role, you’ll lead and organize communication strategies and initiatives that support our growing franchise network.

You’ll develop comprehensive plans, oversee content creation, and ensure consistent messaging across various platforms. Your work will create a seamless experience for our franchisees and customers, empowering them to engage more fully with our brand.

You’ll closely collaborate with the Vice President of Marketing and Communications and Director of Content and Creative to ensure every communication piece drives toward our larger company goals.

What Success Looks Like

• Strategic Communication Planning : Develop and manage comprehensive communication plans that drive engagement for key events while aligning with Signal’s business goals and franchise needs.
• Content Development : Oversee the creation of high-quality content across multiple channels emails, newsletters, presentations, and more that resonates with internal and external stakeholders.
• Franchise Network Support : Act as the primary communications liaison between the home office and franchise network, providing communication toolkits, guidelines, and templates to ensure brand-aligned messaging throughout all franchise activities.
• Event Communications : Lead event communication strategies from start to finish, making sure our franchisees and customers stay engaged before, during, and after each major event to drive engagement and participation.
• Cross-functional Collaboration : Success in this role means thriving in a highly collaborative environment while working closely with leadership, marketing, operations and franchise teams to ensure seamless execution of marketing initiatives that elevate the brand experience and deliver results.
• Metrics & Optimization : Measure and optimize the effectiveness of communication efforts using relevant tools (e.g., HubSpot, email analytics, surveys) and adjust strategies as needed to improve engagement and outcomes.

This job description does not contain a comprehensive listing of activities, duties or responsibilities that are required of the position.

Other duties, responsibilities and activities may change or be assigned at any time due to organizational needs.

What You Need to Win

• Bachelor's degree in Marketing, Communications, or a related field.
• 7+ years of experience in marketing communications, with at least three years in a leadership role.
• Experience working with franchise models or multi-unit business models is a plus
• Proficiency with communications platforms, such as HubSpot or other CRMs.
• Proven track record of successful communications strategies for events, meetings, and network-wide initiatives.
• Experience collaborating with creative and content teams to bring communications strategies to life.
• Deeply passionate about our mission and can articulate why.
• Willing to contribute to a Championship Culture of teamwork, passion, and collaboration.

Skills / Abilities :

• Strong project management skills, a passion for strategic thinking, and the ability to manage multiple projects simultaneously.
• Exceptional written and verbal communication skills, with the ability to tailor messaging for diverse audiences.
• Strong leadership skills with experience in team development.
• Excellent communication and presentation capabilities.
• Effective collaborator with cross-functional teams.
• Adaptable and skilled in problem-solving.
• Must be able to pass a background check, including a Motor Vehicle Report.

What’s in it For You?

• Competitive base salary, quarterly bonus plan, and long-term incentive opportunities.
• Comprehensive medical, dental, vision coverage, along with FSA / HSA options and employee assistance program for you and eligible dependents.
• 100% company-paid life insurance, short-term disability, and long-term disability.
• 401k plan to support your financial future.
• Paid Time Off and holidays
• Career development support and growth opportunities.
• Tuition Assistance through Bellevue University.
• Enjoy company-hosted celebrations and events.

The Office Environment :

You’ll work in a standard office setting with a positive, team-oriented atmosphere. Our collaborative workspace fosters cross-departmental projects and teamwork.

Occasional overtime may be required based on business needs. You may also experience moderate noise levels and occasional outdoor conditions, such as walking between buildings or attending networking events.

Physical Demands :

Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator, computer keyboard, and phone.

This description is intended to provide only basic guidelines for meeting job expectations.

Physical Demands key :

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs. / day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs. / day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs. / day)

O (Occasionally) Walk, Reach above head, Climb, Crawl, Squat, Kneel, Bend, Carry 11 lbs. or more, Push / pull 11 lbs. or more

F (Frequently) Stand, Sit, Handling / Finger dexterity, Reach outward, Carry 10 lbs. or less, Push / Pull 10 lbs. or less

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.