RVP Sales, AMERAustin, Texas

RVP Sales, AMER

ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks just to name a few!

At the heart of ROLLER is our team which consists of 200+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, and we are looking for like-minded people to join us on this amazing journey!

About the Role

We are seeking an experienced RVP of Sales to lead our Emerging (SMB) sales segment and drive new customer acquisition. Reporting to the VP of Sales, you will manage and grow a team of Account Executives focused on the Emerging Market (SMB) across the United States. This is a pivotal leadership role with a mandate to drive high-velocity, scalable sales processes tailored to a fast-moving, volume-driven customer base. You'll be responsible for the team's ACV growth, territory penetration, and operational excellence within this high-impact segment.

What You'll Do

• Own and evolve ROLLER's go-to-market strategy for the Emerging (SMB) Segment, ensuring the team hits new customer acquisition and ACV growth targets.
• Lead, coach, and optimize a team of SMB Account Executives to consistently exceed performance expectations in fast-paced sales cycles.
• Develop scalable inbound sales playbooks specific to the Emerging Segment, integrating them with SDR and Marketing alignment efforts.
• Drive hands-on support for deals, especially within new verticals or segments, while fostering a culture of autonomy and results.
• Analyze sales data to identify trends, risks, and opportunities in the Emerging Pipelinedriving action plans and process improvements.
• Partner with the Customer Success team to reduce churn and ensure smooth handoffs for new clients.
• Hire, onboard, and develop top-tier SMB sales talent; nurture a performance-driven culture with strong coaching frameworks.
• Present performance metrics, insights, and growth opportunities to senior sales leadership, with a strong emphasis on deal velocity, close rates, and CAC efficiency.
• Collaborate with Product and GTM teams to shape offerings that address the unique needs of SMB clients and emerging market trends.

About You

Perks!

What You Can Expect

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment