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Assistant Director of Higher Education and Benefits

Assistant Director of Higher Education and Benefits

SEIU-ESFLos Angeles, CA, US
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Assistant Director Of Higher Education And Benefits

Organization : SEIU Education and Support Fund

Location of Position : Hybrid / work from home in the United States, with frequent in-person programmatic obligations in California. Additionally, this position will require less frequent travel throughout the United States, approx. 2-4 times per year. Candidates must be authorized to work in the United States. We are unable to offer visa sponsorship.

Suggested Salary Range : $85,000 - 90,000 full-time salaried position with a competitive benefits package.

Organization Overview : An increasing number of Americans most of whom are women and people of color are employed in service sector jobs that are marked by low wages, no health care, job insecurity, and lack of training and career advancement opportunities. The SEIU Education & Support Fund tackles these issues by designing and facilitating worker-centered, relationship-based, and accessible education, training and workforce development programs. We serve as a strategic partner to the Service Employees International Union (SEIU), and collaborate with other unions, nonprofit organizations, government agencies, and employers to help workers access good jobs and spark positive social change. Throughout our work, we promote a culture of empowerment that honors experience, culture, diversity, and inclusion.

Program Overview : Child Care Providers United Training Fund is a coalition of organizations united by a shared vision for lifting up the leadership of family child care providers in California, the majority of whom are women of color and immigrants. Family child care providers, who run child care businesses out of their homes, represent an essential workforce in California and are drivers of economic regeneration and community health. Our providers work with the state to provide subsidized care services for our most underserved families and have a unique role in leveling the playing field, ensuring that all children, regardless of income, have access to quality care and education. Our early childhood educators create the foundation for well-being and academic success for children across the state, positively shaping our next generation.

All staff members are employees of SEIU Education & Support Fund (ESF). Our Child Care Providers United (CCPU) Training Fund team members are remotely dispersed across the state of California.

Position Summary : The Assistant Director, Benefits Programs, plays a pivotal role in advancing the CCPU Training Fund's commitment to supporting family child care providers. This position oversees the strategic implementation and management of key benefit programs, including Tuition Assistance, Technology Benefit, Wellness Initiatives, Disaster Relief, and Benefits Orientations. With four direct reports, the Assistant Director ensures these programs are effectively administered, align with organizational goals, and meet the evolving needs of our providers.

Key Roles and Responsibilities :

  • Program Leadership & Oversight : Lead the strategic planning and execution of Tuition Assistance, Technology Benefit, Wellness, Disaster Relief, and Benefits Orientation programs. Ensure programs are accessible, equitable, and responsive to the needs of diverse family child care providers across California. Collaborate with cross-functional teams to integrate benefits programs with other organizational initiatives.
  • Team Management : Supervise, mentor, and support four direct reports : Managers of Tuition Assistance, Technology Benefit, Wellness, and Benefits Orientations. Foster a collaborative and inclusive team environment that encourages professional growth and innovation. Conduct regular performance evaluations and provide ongoing feedback.
  • Stakeholder Engagement : Engage with family child care providers to gather feedback and insights to inform program improvements. Represent the Benefits Department in meetings with partners, stakeholders, and community organizations. Develop and maintain relationships with external vendors and service providers to enhance program offerings.
  • Operational Excellence : Monitor program budgets, ensuring fiscal responsibility and alignment with organizational priorities. Implement data-driven approaches to assess program effectiveness and inform decision-making. Ensure compliance with relevant regulations and organizational policies.

Experience / Qualifications : 5+ years of experience in a programmatic leadership role. 3+ years of demonstrated experience working with internal and external stakeholders. 2+ years of experience supervising staff. 1+ years of experience developing and monitoring program-level budgets. Demonstrated experience developing and implementing new education programs and initiatives.

Experience working with diverse communities, including low-income women of color. Strong understanding of social and economic justice issues, with knowledge of the union landscape. Excellent communication skills, both internally and externally, with the ability to represent the organization effectively and convey insights and recommendations to internal teams. Strong analytical skills, with the ability to interpret program data and feedback into actionable insights.

Preferred Qualifications : Advanced education or experience in a relevant field.

Pay and Benefits : We offer competitive wages and top-notch benefits, including 100 percent employer-paid medical, dental, and vision plans for the employee and eligible dependents; a defined benefit pension plan for retirement; paid holidays, sick leave, and personal days; and 4 weeks of vacation. We are a hybrid organization with co-located and remote staff. We provide a home office stipend for employees who telework, and cell phone stipend (or company sponsored cell phone) for all employees.

Equal Opportunity Employer : SEIU Education and Support Fund is an equal opportunity employer and encourages people from all backgrounds to apply, including persons with disabilities and individuals from historically marginalized identities. SEIU Education and Support Fund celebrates diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills, and to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, veteran status, pregnancy or related condition, or any other basis protected by federal, state, or local law. SEIU Education and Support Fund's hiring and employment decisions are based solely on a person's merit and qualifications.

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