(ORD) Full Time Lead Dispatcher

Job Title

Key Responsibilities

• Pull assignments or work orders from computer, as needed.
• Work with Passenger Assistance Agents (PAA's) to ensure all requests for services are met.
• Do all reports accurately and in a timely manner.
• Must be familiar with all FAA / TSA / Airline / Company regulations.
• Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
• Deal courteously and tactfully with fellow employees and passengers if necessary.
• Communicate effectively with fellow employees.
• Receive and respond to telephone and radio calls from PAA and employees in a professional and timely manner.
• Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
• Utilize appropriate communications channels and maintain records, reports and files as required.
• Maintain and distribute radios (where applicable). Always complete the appropriate documentation and reports in thorough and timely manner.
• Perform other duties as requested.

Qualifications and Minimum Requirements

What We Provide

United Ground Express is an equal opportunity employer. We provide equal opportunity to all employees and applicants without regard to age, citizenship, color, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sexual orientation, or veteran status (or any other protected category under applicable law).

ADA Specifications

Location : ORD Chicago O'Hare International Airport, Illinois