Warehouse Operations Manager

Job Description

Job Description

Salary : $60,000 - $65,000

Organization Overview

Nourishing Hope, formerly known as Lakeview Pantry, is a dynamic Chicago nonprofit providing food and social services for anyone in need. Founded in 1970, were one of the largest and longest operating hunger relief organizations in Chicago. We also provide free, trauma-informed mental health counseling and other social services, such as job and housing assistance. We strive to serve the needs of the whole person with respect and dignity, always.

Nourishing Hope offers our neighbors nutritious food using a choice-based distribution model and access to life-changing social services including :

• Monthly food distribution and additional produce pickup through five different food access programs;
• Home delivery services for older adults, homebound neighbors and neighbors living with disabilities;
• Social services including case management, mental health counseling, job search support, domestic violence intervention, referrals and public benefits assistance (SNAP, healthcare, government forms) for anyone in need.

Nourishing Hope serves tens of thousands of people each year, providing more than 4 million meals through our programs, in addition to partnerships with other community organizations. This year, Nourishing Hope will provide about 200,000 food and social services to our Chicago neighbors.

Position Summary

The Warehouse Manager plans, organizes, and oversees the safe receipt, storage, and throughput of goods at our headquarters warehouse. As the warehouse leader, they ensure compliance with workplace health and food safety requirements while maintaining accurate inventory records, optimizing operations for efficiency, and communicating cross-functionally with other departments and locations. They manage personnel matters including hiring, training, and performance management of Warehouse Coordinators. They work with the Warehouse Coordinators to create a welcoming environment that effectively trains, motivates, and supervises volunteers, who are the majority of the HQ warehouse workforce. They oversee safety at the warehouse and make procedural and structural improvements. This role requires a depth of warehouse management experience, strong leadership skills, and a people-first approach to ensure efficiency, accuracy, accountability, and positive work environment across the warehouse staff and volunteers.

Schedule and Locations

This position primarily works out of Nourishing Hope headquarters, 1716 W. Hubbard in Chicago. Hours vary slightly on different days but all take place between Monday - Friday, 7am - 5pm. This role may occasionally need to support Saturday shifts or our Hub warehouse (5151 N Ravenswood) for unexpected staffing.

Essential Job Functions

Qualifications

Required

Preferred

Pay and Benefits

Salary : $60,000 - $65,000

Full-time benefits include :

Background Check

Because we are a Medicaid provider all applicants who are offered employment with Nourishing Hope will be subject to a background screening. Offers of employment are contingent on the successful completion of a background screening conducted in accordance with Nourishing Hope policy and federal, state and local law.