Key Account Manager

Job Description

Job Description

Elevate your career as a Key Account Manager at our thriving mid-size metal stamping company! Forge lasting client partnerships, deliver tailored solutions, and fuel our growth with your expertise. Join a collaborative team where your drive and talent make a real impact.

SUMMARY OF POSITION :

The Key Account Manager (KAM) will drive the growth of new business opportunities at KMC while managing and nurturing relationships with existing key accounts. The KAM is responsible for strategic account development, aligning KMC’s manufacturing capabilities with customer needs, and ensuring exceptional service. The KAM will create account strategies with the support of the Business Development Manager that will define the path to profitable growth with these key accounts and prospects. The KAM is a customer advocate within KMC and will represent KMC in the market with integrity and professionalism.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Identify, pursue, and secure new business with OEMs and Tier 1 suppliers, focusing on long-term partnerships.
• Review customer designs, prints, and models, evaluating technical fit based on KMC’s capabilities.
• Support the quoting process by gathering and presenting accurate data using CRM software to ensure competitive pricing and alignment with customer requirements.
• Collaborate with the Business Development Manager to develop account strategies.
• Execute account strategies to grow revenue and profitability, collaborating closely with KMC’s Engineering, Supply Chain, and Cost Estimating teams.
• Coordinate technical seminars and collaborative discussions with customers to explore new project opportunities and strengthen partnerships.
• Work closely with internal teams to support product development and new project launches, ensuring a smooth transition from design to production.
• Foster cross-functional relationships between key customer contacts and internal KMC stakeholders to ensure alignment and seamless communication.
• Provide regular feedback to KMC management on market trends, customer needs, and competitor activities to inform strategic planning and forecasting activities.
• Travel regularly to customer sites to support ongoing relationships and secure future business opportunities.
• Other duties as assigned or required in support of assigned key accounts.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty at a high level. The requirements listed below are representative of the knowledge, skill and abilities required.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an all-encompassing list of responsibilities, duties and skills required of employees so classified. Reasonable accommodations to essential functions of the job will be made if necessary.