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Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsSaint Paul, Minnesota, United States
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A company is looking for a Senior Customer Success Manager.

Key Responsibilities

Manage onboarding and implementation for new mid-size customers to ensure high adoption and engagement

Build trusted relationships through regular touchpoints and executive business reviews

Analyze account usage data to foster engagement and identify cross-sell and up-sell opportunities

Required Qualifications

3-5 years of experience in Customer Success, Account Management, or a similar role, preferably in a SaaS environment

Bachelor's degree or equivalent work or military experience

Proficiency with Google Workspace (G Suite)

Strong critical thinking abilities

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Senior Manager Customer • Saint Paul, Minnesota, United States

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