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Senior Customer Success Manager

VirtualVocations
Saint Paul, Minnesota, United States
Full-time

A company is looking for a Senior Customer Success Manager focused on key accounts.Key ResponsibilitiesBuild strategic relationships and drive product adoption and engagement across customersEstablish partnerships with stakeholders to create Customer Success Plans and define key performance indicatorsAdvocate for customer needs across internal teams and ensure customers have the necessary tools and resourcesRequired Qualifications8+ years of client management experience at a software company, agency, or management consultancyA Bachelor's DegreePrior experience in Customer Success or equivalent history of driving product adoption and revenue expansionExperience working with complex, multi-divisional, multi-geographical customersReal Estate experience is a plus

11 days ago
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