IT Service Desk Analyst with an active Secret clearance. In other cases, the service desk analyst walks the user through steps they can take to resolve the issue on their own. Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base Coronado in Coronado, CA. Outstanding anal...
The primary focus of this position is providing world class customer service for content, services and tools provided by ITS, including but not limited to campus LAN/WAN (including on-campus residential support - ResNet), network security, messaging and meeting technologies, authentication (Single S...
As part of the EBI Global Service Desk, the. This position will own and provide the customer's total support and implementation experience for personal technology system requests as well as providing front-line triage and overall issue ownership for other technology service requests related to infra...
Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes, and transform experiences, so they can stay ahead in our constantly evolving world. Assist in mentoring and leading a group of analysts who triage user issues. Perfo...
Service Desk Analyst I. We are seeking a Service Desk Analyst to join our team!. Service Desk Analyst provides essential support to end-users within an organization. You will report to the IT Service Desk Manager. ...
A company is looking for a Service Desk Analyst - Remote. ...
Position: Service Desk Analyst (Job Id -42024779). Experience working in a Service Desk, Help Desk, or Call Center environment. Ability to perform analysis on Service Desk issues and failure to meet SLAs or customer satisfaction and conceptually understand reasons behind team failures/successes to c...
A company is looking for a Service Desk Analyst. ...
The Select Group is seeking a fully remote IT Service Desk Analyst for a 4 month, full remote contract opportunity. IT Service Desk Analyst Must-Have Skills. IT Service Desk Analyst Bonus Skills. IT Service Desk Analyst Daily Responsibilities. ...
This is a mid-level Service Desk analyst position with a primary responsibility of providing desktop support to end-users. Balances technical knowledge and skill with a high level of customer service objectives in all operations of the Service Desk. Experience working in a Service Desk, Help Desk, o...
We are looking for a Service Desk Analyst (L2), who can handle complex IT issues and provide effective solutions for our clients. At least 5 years of experience in IT service desk or technical support roles. Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Ch...
Provide Technical Support: Respond to Service Desk incidents and service requests (tickets), which may be routed to IT via email, chat, or phone call. Proven work experience as a Service Desk Analyst or similar role. The Help Desk is responsible for providing technical assistance and support related...
Service Desk Agent I is responsible for supporting the end user community at the hospitals and clinic locations. Minimum of 3 years of IT and 2 years’ experience in Service Desk Support. Must demonstrate excellent customer service, written & verbal communication skills; triage, track & monitor ticke...
As part of the EBI Global Service Desk, the. This position will own and provide the customer's total support and implementation experience for personal technology system requests as well as providing front-line triage and overall issue ownership for other technology service requests related to infra...
As part of the EBI Global Service Desk, the. This position will own and provide the customer's total support and implementation experience for personal technology system requests as well as providing front-line triage and overall issue ownership for other technology service requests related to infra...
DescriptionSAIC is seeking an IT Service Desk Analyst with an active Secret clearance to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base Coronado in Coronado, CA. Our robust portfolio of offerings includes high-end solutions in systems engineering and in...
Under the direction of the IT Supervisor II, the Service Desk Analyst provides IT Tier I phone support and oversees operational IT services and analytical information technology-related duties in support of the OLC, California State Legislature, and legislative support offices. The Office of Legisla...
The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. The IT Analyst functions as a direct report to the Supervisor, Service Delivery for Client Services. Demonstrated ...
The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. Demonstrated knowledge of Service Level Agreements and Service Delivery deliverables. The Analyst must stay curren...
At Houston Methodist, the IT Service Desk Analyst position is responsible for responding professionally and compassionately to internal and external customers with IT needs via phone, email and other electronic means for technical issues with software, hardware, access requests and IT functionality ...
Maintain a high level of customer service by responding to user requests in a timely fashion and work independently to complete assigned tasks as quickly as possible. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service...
Job TitleUniversity IT Service Desk Analyst Job Code68439 Post Date05/22/2024 CityStanford StateCA Zip Code94305 Pay Range30. Knowledge, Skills, and Abilities:Familiarity with ITSM Ticketing systems, such as ServiceNow, Remedy or ZenDesk. Training: Password reset, duo 2 step, desk phones, order/bill...
As a Service Desk Analyst, you will work alongside a team of 12 other analysts providing advanced support for internal and external customer’s hardware and software issues. We are looking to hire for a Service Desk Analyst to join a small team on a fast growing organization in the construction indus...
IT Service Desk Analyst with an active Secret clearance. In other cases, the service desk analyst walks the user through steps they can take to resolve the issue on their own. Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base Coronado in Coronado, CA. Outstanding anal...
The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. Demonstrated knowledge of Service Level Agreements and Service Delivery deliverables . The Analyst must stay cu...