The Select Group is seeking a fully remote IT Service Desk Analyst for a 4 month, full remote contract opportunity. IT Service Desk Analyst Must-Have Skills. IT Service Desk Analyst Bonus Skills. IT Service Desk Analyst Daily Responsibilities. ...
Seeking a (Tier IV Service Desk Analyst) that’s primary responsibilities are to provide support and desktop administration to users w/in that location, by analyzing, troubleshooting, and resolving issues relating to desktop computer hardware and software in a Windows environment. Service Desk Analys...
Job SummaryThe ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall servic...
Job: Service Desk Analyst (Desktop Support). Provide exceptional customer service at employees' desks, in the labs, and remotely over the phone using remote desktop tools. Experience working in an IT Service Desk environment. Assist employees with installation, configuration, and troubleshooting of ...
The Clinical Service Desk Analyst is responsible for providing Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications primarily focused on clinical software needs. Provides 24/7/365 Tier 1 clinical support to meet and exceed established Service Level Agreeme...
Logged in and ready to take calls at shift start time.Complete 2 Queue tickets daily (leads will assign tickets) dashboard creation.Expectation minimum to 2 tickets need a process breakdown created below.Share Open unassigned tickets dashboard (leads).Leads can assign tickets to agents.Respond to Le...
Seeking a (Tier IV Service Desk Analyst) that's primary responsibilities are to provide support and desktop administration to users w/in that location, by analyzing, troubleshooting, and resolving issues relating to desktop computer hardware and software in a Windows environment. Tier IV Service Des...
You will act as a resource to the service desk analysts on support activities and collaborate within the larger IT support team to ensure the highest level of customer support and resolutions. As part of our larger technical support group you will be an integral part of our service desk team. On any...
Kilpatrick, a large international law firm, is seeking a Service Desk Analyst for our IT Department, working remotely. The Service Desk Analyst documents, categorizes and assesses support calls; takes appropriate corrective actions; and escalates the problem as required. Perform defined functions re...
Logged in and ready to take calls at shift start time.Availability > 7 Hours and 20 Minutes.Complete 2 Queue tickets daily (leads will assign tickets) dashboard creation.Expectation minimum to 2 tickets need a process breakdown created below.Share Open unassigned tickets dashboard (leads).Agents ...
Analyzes, troubleshoots and resolves support issues related to desktop or laptop hardware or software, network services, remote access, software applications, etc. Provide Service Desk coverage on a set Monday through Friday schedule. Logs and fully documents all issues and follow-up information wit...
The Clinical Service Desk Analyst is responsible for providing Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications primarily focused on clinical software needs. Provides 24/7/365 Tier 1 clinical support to meet and exceed established Service Level Agreeme...
The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. Act as an escalation for Service Desk Analyst I staff. Proficient knowledge or experience in Help Desk/Service Desk Operations. Par...
The Service Desk Technician/Analyst provides technical support to corporate employees, ensuring the smooth operation of IT services and systems. Previous experience in a service desk or technical support role is preferred. Support the setup, maintenance, and repair of computer hardware, including de...
Award-winning best-in-KLAS managed services assists with routine IT needs such as service desk, patient portal support, EHR application support, desktop/server/network management and IT security. Customer Service and Communication skills are a must and critical to the success of this role. Deliver s...
The Service Desk Technician/Analyst provides technical support to corporate employees, ensuring the smooth operation of IT services and systems. Previous experience in a service desk or technical support role is preferred. Support the setup, maintenance, and repair of computer hardware, including de...
Award-winning best-in-KLAS managed services assists with routine IT needs such as service desk, patient portal support, EHR application support, desktop/server/network management and IT security. Customer Service and Communication skills are a must and critical to the success of this role. Deliver s...
Diploma) 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. Phone support experience is mandatory Technical helpdesk or technical call center experience is necessary. Hands-on work experience with the following: Windows Op...
N-able is searching for an experienced Service Desk Analyst with strong technical and soft skills to support our employees both locally, and around the globe. ITIL based Service Management (Jira Service Management, ServiceNow, Remedy). Assist with incident and service request management in an ITIL b...
The Clinical Service Desk Analyst is responsible for providing Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications primarily focused on clinical software needs. Provides 24/7/365 Tier 1 clinical support to meet and exceed established Service Level Agreeme...
A Service Desk Analyst job in Clayton, NC is currently available on the Belcan Team as a contract position providing support to one of our key pharmaceutical clients. Service Desk Analyst Job Duties:. To maintain a high degree of customer service for all support queries and adhere to all service man...
The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues. ...