Focused on intensive phone-based support, this position is integral to handling end-users' inquiries and resolving technology-related issues in a dynamic service desk setting. Developing and maintaining documentation and knowledge base articles to enhance user self-service. Exceptional customer serv...
Previous experience within an IT service desk. Entry level role targeting any tech support experience or a combination of education and customer service. Our team supports various internal client services to provide technical assistance to the client's employees, agents, and contractors. Outstanding...
The Desktop Support Specialist will report to the IT Support Manager and will be performing desktop support duties (answering help desk tickets, resolving user issues, etc. Years Desktop Support Experience (Local and remote users). In addition, they will be providing tier 1 onsite and remote support...
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop & Depot Support in Cedar Rapids, Iowa. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in both Deskt...
Client is looking to hire an experienced Business Analyst/Quality analyst to support high profile unemployment insurance modernization and decommissioning initiatives. The ideal candidate will have a blend of business analysis and testing expertise and is a leader and strong team contributor who is ...
Experienced Business Analyst/Quality analyst to support high profile unemployment insurance modernization and decommissioning initiatives. Only qualified Business Quality Analyst candidates located in the Des Moines, IA area will be considered due to the position requiring an onsite presence***. Bus...
Field Service Engineer (Helpdesk). Thorough understanding of desktop imaging and desktop deployment strategies. The Field Services Engineer will provide in-depth technical and/or business knowledge to handle complex issues and ensure desktop computing infrastructure and implementation meets business...
Take care of respective escalation like server/network, security analysis, pure voice support for pure desktop related issues and managing desktop by doing actual trouble shooting based on LANDesk tool. Providing L3 level support to NOC/ SOC/ GSD/ RDMS. Experience of working with customers through d...
Thorough understanding of desktop imaging and desktop deployment strategies. This individual will need an advanced understanding of desktop computing and the implementation of Windows and Mac operating systems. Analyze, design, and implement desktop computing infrastructure to meet ongoing needs. En...
Guidewire BillingCenter Lead Business Analyst. Guidewire ACE/Associate Certified Business Analyst. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and...
Provides technical support to all departments connected or utilizing the network and services. Coordinates assigned service requests to meet requesting department dates within established department standards. AA or Bachelor's degree in a technical discipline such as computer science, information se...
Provide technical support for the information technologies deployed, systems integration of desktops, printers, as well as supporting work from home agents. As a Desktop Support agent working onsite in Austin, TX, US, you'll be a part of creating and delivering amazing customer experiences while you...
Plans and conducts customer research to gather data and discover problems through user and stakeholder interviews/surveys. Validates researched data to bring leading indicators in focus, allowing the team to actively analyze, synthesize and determine valuable product / service options. Assist in est...
Job Description:The Data Governance Analyst is responsible for implementing and customizing Collibra DIP and Collibra DQ to support best Data Governance practices at Intermountain Health. Must be able to demonstrates a moderate understanding of data analysis practices, principles, applications and a...
What will the primary day-to-day responsibilities entail for this person? Will work with service now ticketing system, support Lenovo Laptops, and a mix of Network printers. Will provide Break-Fix support, changing system boards, hdds, laptop LCDs etc. ...
The Data Analyst/Engineer will utilize various techniques, including statistical analysis, artificial intelligence, machine learning, and data visualization, to support data-driven decision-making processes. Data Pipeline Development: Design, develop, and maintain data pipelines to ensure the effici...
Proficient in working with financial accounting, Annuity insurance data, and Pension Risk Transfer (PRT) data. Over 8 years of proven track record in business system data analysis and progressive responsibilities. Experience working with a data warehouse and/or analytics team. ...
We are looking for an enthusiastic person with strong computer and organizational skills! The Help Desk Support Specialist provides effective and timely resolution over a range of end-user inquiries which will require technical knowledge, supports and manages end-user hardware and software, and assi...
Field incoming service requests from end users, respond and resolve requests submitted through the Help Desk software, over the phone, through e-mail, and in person. Manage the hardware and software configuration, deployment, trouble shooting, maintenance and upgrades of network connected devices in...
About this role:Wells Fargo is seeking Senior Data Management Analyst for Enterprise Platform and Partner Success organization (EPPS) within Data Management and Insights (DMI) and act as a Platform Insights SME to Enterprise Data Platform (EDP) Tenants to support their platform data strategy, and ad...
A positive role model consistent with the organizations culture at all times. Documents, implements, maintains, and supports I. T infrastructure to include, but not limitedto desktops, laptops, peripherals, network equipment, and software applications. Test/Install/Upgrade application software to su...
A positive role model consistent with the organizations culture at all times. Documents, implements, maintains, and supports I. T infrastructure to include, but not limitedto desktops, laptops, peripherals, network equipment, and software applications. Test/Install/Upgrade application software to su...
As a Help Desk Manager, the candidate should manage the daily operations of HSI Client's help desk. Manage the daily operations of our help desk. Develop and implement procedures for effective help desk management. Minimum 2 years of experience in a help desk or technical support role. ...
A positive role model consistent with the organizations culture at all times. Documents, implements, maintains, and supports infrastructure to include, but not limitedto desktops, laptops, peripherals, network equipment, and software applications. Perform regular patch maintenance on supported dev...
Utilizes data mining to extract information from multiple data sets, provide intermediate to complex data analysis and monitor data quality. The Senior Data Analyst draws on professional experience and knowledge to independently generate moderately complex to complex reports and supervisory analysis...