Service Desk Analyst's primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up. The Service Desk Analyst isthe principal owner of the service request as well as the customer's overallsatisfaction. We are currently seeking a [[Service Desk ...
Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!. Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst’s success. We offer a comprehensive training program to every incoming Service...
The IT Service Desk Analyst II will serve as a technical expert of Sphera’s IT Service Desk global team, participating in a variety of analytical and technical assignments that provide diagnosis, solving and documentation of IT solutions. As a key point of contact for end-users, the IT Service Desk ...
The Select Group is seeking a fully remote IT Service Desk Analyst for a 4 month, full remote contract opportunity. IT Service Desk Analyst Must-Have Skills. IT Service Desk Analyst Bonus Skills. IT Service Desk Analyst Daily Responsibilities. ...
Job Summary:The ATSV-Service Desk Representative-Senior Specialist acts as the central point of contact for employees, contingent workers, and customers to resolve Level I incidents in a timely fashion. This role escalates unresolved incidents and service requests to the proper Level II and III supp...
Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!. Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst's success. We offer a comprehensive training program to every incoming Service Desk ...
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchang...
The Service Desk Analyst helps resolve user issues with computer hardware and software for internal colleagues. The Service Desk Analyst can work unrepentantly and part of their team to ensure that all performance targets are adhered to. They provide exceptional standards of support to all our inter...
Provides users with professional, courteous, timely and efficient customer service support, utilizing over the phone and remote communication technologies to service the end user. Manages incoming user requests, utilizing help desk tracking software. Excellent customer service skills. ...
Ensures that all Help Desk Analysts adhere to established guidelines and service level agreements and assists with managing client relationships. ITIL, A+, Help Desk Analyst or Field Service Technician Certification. Under minimal supervision, this position acts as the first point of contact for tec...
Demonstrates exceptional hands-on and phone customer service skills allowing for a positive customer service experience with end-users/customers involving each IT Service Desk request/incident handled. Assists with service desk related on-site clinic needs and projects. Provides excellent customer s...
Demonstrates exceptional hands-on and phone customer service skills allowing for a positive customer service experience with end-users/customers involving each IT Service Desk request/incident handled. Assists with service desk related on-site clinic needs and projects. Provides excellent customer s...
Service Desk Analyst’s primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up. The Service Desk Analyst is the principal owner of the service request as well as the customer’s overall satisfaction. We are currently seeking a [[Service Des...
The Service Desk Analyst will be responsible for providing high quality customer service interactions with the company's end users via the phone, email and Jira ticketing system. The Service Desk Analyst will work independently, and as part of a team, to deliver outstanding service and support. Seek...
Service Desk Analyst’s primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up. The Service Desk Analyst is the principal owner of the service request as well as the customer’s overall satisfaction. We are currently seeking a [[Service...
Kilpatrick, a large international law firm, is seeking a Service Desk Analyst for our IT Department, working remotely. The Service Desk Analyst documents, categorizes and assesses support calls; takes appropriate corrective actions; and escalates the problem as required. Perform defined functions re...
The Service Desk Analyst will provide level one technical support for internal customers to help resolve computer hardware, software, or other technical issues independently or while working closely with other IT department members. Answers and resolves 35-50 inbound incidents per day over the phone...
Diploma) 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. Phone support experience is mandatory Technical helpdesk or technical call center experience is necessary. Hands-on work experience with the following: Windows O...
Work in partnership with other Service Desk staff and Technology Solutions subject matter experts to operationalize improved processes and generate/update knowledge articles as appropriate. Minimum 1 years of professional IT experience within IT Support Services which includes demonstrated experienc...
The Service Desk Analyst will be responsible for providing high quality customer service interactions with the company's end users via the phone, email and Jira ticketing system. The Service Desk Analyst will work independently, and as part of a team, to deliver outstanding service and support. Seek...
As the Service Desk Analyst, you will be responsible for monitoring user requests and system issues. Customer-oriented mindset with a passion for delivering exceptional service and support. ...
Service Desk Analyst (On-site Chicago) Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst! We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in s...
Service Desk apply the necessary technical breadth to providing top level technical support services and operational leadership, including problem resolution, and technical change implementation for Managed Services clients. They are high caliber, well rounded professionals who are passionate about ...
The Service Desk Analyst helps resolve user issues with computer hardware and software for internal colleagues. The Service Desk Analyst can work unrepentantly and part of their team to ensure that all performance targets are adhered to. They provide exceptional standards of support to all our inter...
You will act as a resource to the service desk analysts on support activities and collaborate within the larger IT support team to ensure the highest level of customer support and resolutions. As part of our larger technical support group you will be an integral part of our service desk team. On any...