As part of the EBI Global Service Desk, the. Determine and execute appropriate escalation of reported issues based on service standards. Open and manage tickets with service vendors at times acting as the point of contact for a site or specific vendor. Understanding of ITIL / IT Service Management f...
The Select Group is seeking a fully remote IT Service Desk Analyst for a 4 month, full remote contract opportunity. IT Service Desk Analyst Must-Have Skills. IT Service Desk Analyst Bonus Skills. IT Service Desk Analyst Daily Responsibilities. ...
As part of the EBI Global Service Desk, the. Determine and execute appropriate escalation of reported issues based on service standards. Open and manage tickets with service vendors at times acting as the point of contact for a site or specific vendor. Understanding of ITIL / IT Service Management f...
As part of the EBI Global Service Desk, the. Determine and execute appropriate escalation of reported issues based on service standards. Open and manage tickets with service vendors at times acting as the point of contact for a site or specific vendor. Understanding of ITIL / IT Service Management f...
Job SummaryThe ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall servic...
Job DescriptionAs part of the EBI Global Service Desk, the Service Desk Analyst II will deliver front-line support to EBI’s internal customers, delivering world-class telephone and remote support as well as in-person support for the local site. Knowledge/Skills Required:Understanding of ITIL / IT Se...
Industry certifications, such as: CompTIA A+, CompTIA Network+, Apple Certified Desktop Technician, JAMF Certified Tech, Microsoft 365 Certified: Modern Desktop Administrator Associate. Previous call center or IT service desk experience. Six months or more of customer service work experience. Experi...
As part of the EBI Global Service Desk, the. Determine and execute appropriate escalation of reported issues based on service standards. Open and manage tickets with service vendors at times acting as the point of contact for a site or specific vendor. Understanding of ITIL / IT Service Management f...
Audio-Visual Help Desk Technician. PropertyValue","name":"Indian Township Solutions","value":"a2upxsfti98m"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"US","addressRegion":"MO","addressLocality":"Fort Leonard Wood"}},"title":"Audio-Visual Help Desk Technician...
An additional role you will fulfill is that of serving as the department's data steward, which will require you to working closely with our Information Technology department to identify data issues and ensure all business reporting issues are resolved and data needs are satisfied. In the role of Sen...
Switch between development teams, quickly understand the product's complexities, and mentor junior business analysts with guidance, support, and constructive feedback. Work with the Business Analyst (BA) leadership team to set BA strategic direction. In this role, you will collaborate with Product M...
As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. We have been awarded the Navy Service Management, Integration and Transport (SMIT) program, ...
Updates Help Desk tickets with appropriate updates on activities and closes tickets with resolution entered upon completion of the job. ...
The Inventory Data Analyst ensures all locations are properly managing inventory to maximize profits and customer service. Furthermore, the Inventory Data Analyst is a change agent for promoting new inventory disciplines and culture. Understands data governance and control distribution of company in...
Ensure that all operational process ( Service Desk, VIP Support, Regional Support and User Desk provisioning ) are well developed, implemented and managed to support organization's SLA requirements. Accountable for ensuring that a well-developed End User technology upgrade plan is maintained and exe...
In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans. One of my direct clients, a leading provider of electr...
Provide Touch Support / Smart hands Support to verify functionality or testing. Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Install desktop/Laptop, printers/scanners, and other peripheral softwares using approved ...
As a Senior Data Analyst, you will be working with members of the Data Science team Data Technologies teams to create data analytics/science solution for key company products. Join Team CARFAX as a Senior Data Analyst. Identifying and implementing ways to supercharge data quality and data integrity....
Provide technical support for the information technologies deployed, systems integration of desktops, printers, as well as supporting work from home agents. As a Desktop Support agent working onsite in Austin, TX, US, you'll be a part of creating and delivering amazing customer experiences while you...
Help Desk / IT Support background within a healthcare environment null. ...
Provider Data Analyst /Healthcare Data Analyst. Provider Data Analyst /Healthcare Data Analyst. Provider Data Analyst /Healthcare Data Analyst. Creates and maintains databases to track business performance. ...
Columbia Insurance Group is searching for a Service Desk Technician. Triage and troubleshoot IT Service Desk calls, emails, chats, and walkups. Manage equipment deployments, inventory, knowledge management, self-portal, service catalog, and grow IT service management processes. Promote the IT Servic...
Requisition #: 73236The Role at a GlanceWe are excited to bring on a motivated Business Analyst to our Workspace Solutions – Group Protection (GP) team. You will also consult and collaborate with business and IT stakeholders to define and validate business solutions that meet their needs, goals, and...
Now hiring for a Help Desk Support Specialist in Grandview, MO. Setup HP desktops, laptops, thin clients, and Microsoft Surface Pro units. Prioritize and work on service desk tickets in the internal ticketing system. ...
Aligned with our strategic priorities, the Senior Industry Data Analyst will demonstrate their industry knowledge and background in data science to help drive the identification of key outcomes and then help guide the definition of the required data and data science experiments (as appropriate) vita...