Service Desk Analyst: Average Salary in Virginia in 2024

In other cases, the service desk analyst walks the user through steps they can take to resolve the issue on their own. Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. SMIT will provide secure end-to-end information technology (IT) s...

A company is looking for a Service Desk Analyst - Remote. ...

Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We are seeking candidates who possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...

A company is looking for a Service Desk Analyst. ...

As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. Mentor and/or train Service Desk Analyst's. Two years of Service Desk / Help Desk experi...

As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. Mentor and/or train Service Desk Analyst's. Two years of Service Desk / Help Desk experi...

Proven successful experience selling cloud, service desk, network operations services, information technology solutions and/or other recurring revenue. Help Desk Analyst - Norfolk, VA (Onsite). The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. T...

The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. Experience using Service Now service management sof...

We are seeking to hire a service desk analyst to play an instrumental role in support of our commercial, state and local, and federal clients. Interested in applying for the service desk analyst position? Click. Digicon is a leading and innovative IT service provider with more than 30 years of exper...

Proactively monitors the health of the system and stability of IdAM services. Coordinates and engages Enterprise Services wherever required. Provides support to the enterprise Tier 1 Help Desk. Provides excellent customer service and timely resolution to user reported incidents. ...

We are seeking an experienced Service Desk Analyst who possesses excellent problem-solving skills and a passion for delivering exceptional customer service. TECHEAD is seeking qualified applicants for the following Contract position - Service Desk Analyst / Richmond VA - (JOB-20301). Familiarity wit...

Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We are seeking candidates who possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...

In other cases, the service desk analyst walks the user through steps they can take to resolve the issue on their own. Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. SMIT will provide secure end-to-end information technology (IT) s...

Proven successful experience selling cloud, service desk, network operations services, information technology solutions and/or other recurring revenue. Help Desk Analyst - Norfolk, VA (Onsite). The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. T...

As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. Mentor and/or train Service Desk Analyst’s. Two years of Service Desk / Help Desk experi...

Proven successful experience selling cloud, service desk, network operations services, information technology solutions and/or other recurring revenue. Help Desk Analyst - Norfolk, VA (Onsite). The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. T...

GovCIO is currently hiring for a Senior Service Desk Analystto provide Tier 3 Help Desk operations for a government enterprise application. The Senior Service Desk Analyst provides technical and operational support to customers, as well as works closely with a cross-functional technical team to anal...

Service Desk Agents Work with Service Desk Manager to monitor team performance. Demonstrated comprehensive knowledge of the following tools/technologies: Windows 10 and 11 Service Desk Ticketing Incident Management Problem Management Asset Management Performance Management Okta Group Policy E...

Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving,. Responsibilities for Secret Service Desk Analyst:. Qualifications for Secret Service Desk Analyst:. Compensation for Secret Service Desk Analyst:. ...

Mentor Jr Service Desk Agents Work with Service Desk Manager to monitor team performance. Skills and Abilities Demonstrated ability to: Ascertain and meet customer expectations Work effectively and independently in a fast-paced team environment where priorities can rapidly change Prioritiz...

Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving,. Responsibilities for Secret Service Desk Analyst:. Qualifications for Secret Service Desk Analyst:. Compensation for Secret Service Desk Analyst:. ...

If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. Experience contributing to a service desk technical knowledge base. This position supports a 24/7/365 service center. May provide training and guidance to more junior help desk personnel....

An exciting opportunity has arisen at The Newcastle upon Tyne Hospitals Foundation Trust for Junior IT Service Desk Analyst. Making initial assessment of incidents and requests, attempting to resolve them first-time or refer onto supporting teams ( technicians, application support teams, National Se...

Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving,. Responsibilities for Secret Service Desk Analyst:. Qualifications for Secret Service Desk Analyst:. Compensation for Secret Service Desk Analyst:. ...

Help Desk Analyst - Norfolk, VA (Onsite). The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Triage incoming phone calls and helpdesk tickets and escalates to technical analyst as needed. Builds rapport and elicits problem details from help desk ...