Recruiters, please do NOT contact Advent Services**. A leader in supporting clients in technically demanding industries, Advent's capabilities and services promote innovation & empower our partners to manage risk, protect the information, and achieve organizational objectives. Assist custome...
The Service Desk Analyst will spend the majority of their day performing remote support and composing knowledge base articles, while working from our Marietta, GA location. Train with the Engineering department as well as Service Desk Analyst peers to improve skills and knowledge. This position repo...
Recruiters, please do NOT contact Advent Services**. A leader in supporting clients in technically demanding industries, Advent's capabilities and services promote innovation & empower our partners to manage risk, protect the information, and achieve organizational objectives. Assist custome...
The Select Group is seeking a fully remote IT Service Desk Analyst for a 4 month, full remote contract opportunity. IT Service Desk Analyst Must-Have Skills. IT Service Desk Analyst Bonus Skills. IT Service Desk Analyst Daily Responsibilities. ...
Experience with Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk. Windows 10; PC Laptop, Desktop and Mobile Device support. ...
We are seeking a highly capable service desk analyst who will be responsible for inbound calls and tickets from Cortavo’s managed services customers. The Service Desk Analyst will spend the majority of their day performing remote support and composing knowledge base articles, while working from our ...
The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and the IT Service Operations Manager, who is responsible overall for the Service Desk operations. Depending on the proficiency and level of expertise, the Service...
The Information Technology Service Desk Analyst is responsible for providing IT system support across all company locations, including installation, configuration, diagnostics, and/or repairs on technological equipment and software systems. Our passion for sustainable greenhouse growing, strong supp...
As a Senior Service Desk Analyst, reporting to the Help Desk Supervisor, you are responsible for overseeing the daily activity of the ServiceNow queue as well as participating as an active member of the team. This position will partner with the IT Service Desk Supervisor to deliver exceptional suppo...
The Service Desk Analyst serves as the initial point of contact for end-users facing IT Services and Technology challenges within the health system and affiliates. ...
Kilpatrick, a large international law firm, is seeking a Service Desk Analyst for our IT Department, working remotely. The Service Desk Analyst documents, categorizes and assesses support calls; takes appropriate corrective actions; and escalates the problem as required. Perform defined functions re...
The Service Desk Analyst will spend the majority of their day performing remote support and composing knowledge base articles, while working from our Marietta, GA location. Train with the Engineering department as well as Service Desk Analyst peers to improve skills and knowledge. This position repo...
The Service Desk Analyst assists with customer support and serves as a resource to the department and the organization for Service Desk information. The Service Desk Analyst is a team member of the Information Technology department, participating in the day-to-day operations of the office. This empl...
You will act as a resource to the service desk analysts on support activities and collaborate within the larger IT support team to ensure the highest level of customer support and resolutions. As part of our larger technical support group you will be an integral part of our service desk team. On any...
As a Senior Service Desk Analyst, reporting to the Help Desk Supervisor, you are responsible for overseeing the daily activity of the ServiceNow queue as well as participating as an active member of the team. This position will partner with the IT Service Desk Supervisor to deliver exceptional suppo...
As a Senior Service Desk Analyst, reporting to the Help Desk Supervisor, you are responsible for overseeing the daily activity of the ServiceNow queue as well as participating as an active member of the team. This position will partner with the IT Service Desk Supervisor to deliver exceptional suppo...
Communicate courteously and effectively to ensure customer and service level standards are successfully met. Has in-depth knowledge of the services provided and ensures a positive and satisfactory customer experience. Functions as Liaison between the Information Services department and the customer....
It is the policy of the University System Office to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (i...
This person will work directly with both technical and business personnel and will serve as a knowledge leader charged with innovation in one of the most impactful elements of the business - the Salesforce CRM and the native Apttus CMS. Salesforce and Apttus Contract Management System (Apttus CMS - ...
Maintain a knowledge base; add notes about tickets/issue resolution in Confluence, Jira help desk, or support system. Experience providing help desk support to executive leadership. PH) data ecosystem, including efforts to modernize infrastructure and system needs to help federal, state, tribal, loc...
Bachelor’s degree in information technology, computer science or arelated discipline, or equivalent work experience as a DataScientist or Data Analyst. IT Asset Analyst is responsible for the strategic management ofIT asset data within the organization. Identify relevant data sources and repeatablep...
Tier 1 help desk support for field and office based employees. Monitor and respond with a sense of urgency to support requests received through the help desk. Previous related experience including working in corporate help desk support; experience with Windows devices, laptops, peripheral devices, M...
The IT Help Desk Technician will serve as the first point of contact for help desk tickets with technical assistance and will troubleshoot issues that arise through diagnostic techniques and asking pertinent questions. Serve as the first point of contact for customers seeking technical assistance ov...
The Senior IT Support Specialist is the lead IT resource in the organization and provides a variety of IT services to include general Tier 1 and 2 technical support for the internal staff, providing user administration for the organization’s cloud-based business solutions including Azure/Micro...
Contributes to the success of the organization by helping others accomplish job results, learning new skills needed by the team and finding new ways to help the team. Maintain a positive and helpful attitude when working with customers, team members, and other teams. Certifications such as CompTIA A...