The cornerstone of the Service Desk Analyst role is to provide end users with a superior trustworthy support experience that includes individualized service, one-on-one support, hands-on training, clear communication, and regular follow up. The Service Desk Analyst serves as the initial point of con...
Under limited supervision and in accordance with IT service level agreements provides Tier 1 first level resolvable phone, email and remote support for the IT Service Desk. Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquir...
Under limited supervision and in accordance with IT service level agreements provides Tier 1 first level resolvable phone, email and remote support for the IT Service Desk. Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquir...
The Tier 1 Technical Service Technician will assist with the day to day operations of the Technical Service Desk at SII's corporate headquarters supporting multiple government and commercial accounts including installations and ongoing support. ...
Responsible for providing first level technical support to LifeBridge Health’s end-user community on hardware, software, and network related problems, questions and use.Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field....
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Our client is looking to hire a Helpdesk Technician to provide over the phone/remote support IT troubleshooting. Specific responsibilities include a...
Under limited supervision and in accordance with IT service level agreements provides Tier 1 first level resolvable phone, email and remote support for the IT Service Desk. Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquir...
Business Intelligence Analyst. Director of Analytics, other Business Intelligence Analysts, FP&A colleagues, Financial Operations Colleagues, Faculty Practice Colleagues, Research Finance Colleagues, Department Directors, Administrators, and Staff; University Budget; University Controller, JHHS/JHM ...
Mobile Device Help Desk Analyst. Mobile Device Helpdesk Engineer / Telecom Support Specialists. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Developme...
Business Process and Strategy Analyst. Youll get substantial senior leadership exposure, focus on the highest-priority business issues and be plugged into every facet of the business. Business Process and Strategy Analyst. Work with staff and vendors across various business units to determine busine...
Hybrid: On-Site 2 days/week in Baltimore.Perform general problem solving and assistance on diverse software applications and systems for staff.Respond to tickets in accordance with SLA guidelines.Resolve escalated Tier 1 support tickets.Provide individual and/or group instruction and training to sta...
Seeking an IT Support Services Specialist II for our nonprofit client to work hybrid (on-site two days per week). The IT Support Services Specialist II provides technical support and resolves problems of a moderately complex nature for all staff, both onsite and remote, while providing exemplary cus...
Participate in discussion forums and track the Web Help Desk (WHD) software and summary reports. Your skills and talent make a difference! Your commitment can help grow a. ...
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. ...
Position: Desktop Support Tech. Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers. Provide support to client-identified VIPs. Responds to change ma...
Responds to Help Desk queries on the phone, via email, in person, or through remote access. Documents all Help Desk related activities in a ticket tracking system. Minimum of 2 years of experience working in a help desk environment. Prior experience with Zendesk and Jira are a plus. ...
The role of a Linux Desktop Support Associate at Canonical. Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of. This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career w...
We have opportunities for advancement and our salaries and benefits are competitive. Come join us! Our work environment is limitless, you matter to us, your great work will be recognized, and there are many opportunities for advancement. Davis Unlimited Information Technologies, Inc (DUIT) wants you...
As Northrop Realty’s IT Help Desk Specialist, you install, maintain and repair IT equipment, systems, and software throughout our offices. Logs all help desk interactions. You help keep our brokerage running seamlessly by anticipating and troubleshooting problems with computer hardware and sof...
Remote Desktop software (at a minimum, all of the following): Microsoft Remote Desktop, LogMeIn Rescue or equivalent. Ensure that all workstations (laptop and desktops) have current drivers, patches, and security updates. Create/restore workstation (laptop and desktop) images. Troubleshoot workstati...
IT Helpdesk Support Specialist (ONSITE). ...
Solid knowledge of data governance concepts around data definition and catalog, data ownership, data lineage, data policies and controls, data quality and data governance forums. Data Governance & Operations team within the Chief Data Office (CDO), reporting to one of the Data Governance Directo...
The Business Analysts will work on the Business Transformation for the clients financial systems enterprise project to design plans for and gather data for analytics to assess processes, determine needs, and deliver data-driven analysis, reports, and recommendations. We are seeking Business Analysts...
Help Desk Support Service Specialist. Help Desk Support Service Specialist. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist. ...
Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-b...