Job Role: Service Desk Analyst. Owning overall responsibility for Incident and Service Request process handling on the Service Desk. Graduate with Minimum 10+ years of experience in service Desk. Manage Service Desk activities, including:. ...
Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We are seeking candidates who possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...
Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving,. Responsibilities for Secret Service Desk Analyst:. Qualifications for Secret Service Desk Analyst:. Compensation for Secret Service Desk Analyst:. ...
Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We are seeking candidates who possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...
If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. Experience contributing to a service desk technical knowledge base. This position supports a 24/7/365 service center. May provide training and guidance to more junior help desk personnel....
We are seeking to hire a service desk analyst to play an instrumental role in support of our commercial, state and local, and federal clients. Interested in applying for the service desk analyst position? Click. Digicon is a leading and innovative IT service provider with more than 30 years of exper...
MsoNoSpacing">SLA</li> <li class="MsoNoSpacing">ITIL certified</li> </ul> <p class="MsoNoSpacing"> </p> <p class="MsoNoSpacing"><b>Job Description:</b></p> <ul> <li>Graduate with Minimum 10...
Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving,. Responsibilities for Secret Service Desk Analyst:. Qualifications for Secret Service Desk Analyst:. Compensation for Secret Service Desk Analyst:. ...
Five) years progressive experience as an IT Service Desk Analyst in an IT service delivery operation chartered with, multi-faceted IT support. IT Service Desk Analyst in a federal government IT service delivery operation chartered with large scale, multi-faceted IT support. Evolver Federal is lookin...
Job Role: Service Desk Analyst. Owning overall responsibility for Incident and Service Request process handling on the Service Desk. Graduate with Minimum 10+ years of experience in service Desk. Manage Service Desk activities, including:. ...
Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving,. Responsibilities for Secret Service Desk Analyst:. Qualifications for Secret Service Desk Analyst:. Compensation for Secret Service Desk Analyst:. ...
Proactively monitors the health of the system and stability of IdAM services. Coordinates and engages Enterprise Services wherever required. Provides support to the enterprise Tier 1 Help Desk. Provides excellent customer service and timely resolution to user reported incidents. ...
The ideal candidate will have a strong technical background with expertise in cloud computing and help desk operations. Ensure that all help desk requests are addressed promptly, accurately, and professionally. We are always seeking top-talent to join our team in helping to address the most critical...
Desktop support management including but not limited to software applications, desktop support, phone support, etc. AT&T has an opening for a Desktop Support Tier II Administrative Support Assistant to support Consular Affairs within Department of State in Washington, D. Our Desktop Support Tier II ...
Encentric is looking for an experienced IT Business Analyst to support the Federal Housing and Finance Administration (FHFA) in Washington, DC. Conduct business analysis and identify business objectives and requirements. Software Quality Testing (SQT) experience to support FHFA's 45 web-based bu...
Data Analyst (Junior-Mid-level). Must have: Data analyst, SQL, Python, Tableau. Maintain, remediate, and update key ETL data pipeline. Analyze and automate the remediation process for sensitive data found in Retail Bank. ...
A dynamic and innovative IT Company is in search of an experienced IT Support Specialist to join the team. With all the new technology that is released, and new threats that are discovered, finding the best fit for the client is a never ending process. The ideal candidate will be someone who h...
The Senior Business Analyst is responsible for analyzing complex business operations and recommending solutions to align individual business functions with organizational goals. Works closely with Project Manager III (Senior Project Manager/Task Lead) and business units to gain an in-depth understan...
Strong knowledge of desktop/laptop hardware. Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc. Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc. ...
We are excited to be growing and have an immediate need for a IT Support Specialist in Northern Virginia. Keeps up to date with developments in IT security standards and threats. Collaborates with management and the IT provider to improve security. Serves as a central point of contact within the com...
The IT Support Specialist Level 2 – Desktop Technician will provide day to day local\Onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. In addition, th...
Experience in Business Continuity, conducting tabletop exercises and business impact analysis. Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities. Lead/conduct and provide expertise with the administration of specialized risk assessment a...
Business Analyst/Scrum Master to support a very visible government client. In this role, you will serve as the Business Analyst and Scrum Master for the customer. The Business Analyst has deep customer knowledge and an excellent ability to transform strategic intent into fully elaborated requirement...
The Service Center Technician handles the most complex IT technical support requests for the DOI/IA user base and leads the other Service Center Technicians in direction of providing the utmost support. The Service Center Technician IV shall independently analyze and resolves operational issues for ...
The Helpdesk Technician's responsibilities are to:. We help protect American Citizens and the nation's most critical infrastructure by working alongside our customers and delivering game changing solutions to strengthen their missions. Use the ITSM toolset, enter ticket; attempt to resolve issue via...