The Service Desk Analyst will be responsible for providing high quality customer service interactions with the company's end users via the phone, email and Jira ticketing system. The Service Desk Analyst will work independently, and as part of a team, to deliver outstanding service and support. Seek...
The Service Desk Analyst will be responsible for providing high quality customer service interactions with the company's end users via the phone, email and Jira ticketing system. The Service Desk Analyst will work independently, and as part of a team, to deliver outstanding service and support. Seek...
Listens to live and recorded calls through our ACD system to identify gaps in customer service, put together and implement solutions that use a combination of training, coaching, and on-going customer service development. Performs on-going review and upkeep of the help desk call scripts, QA form, an...
Service Desk apply the necessary technical breadth to providing top level technical support services and operational leadership, including problem resolution, and technical change implementation for Managed Services clients. They are high caliber, well rounded professionals who are passionate about ...
Collaborates with cross-functional partners to understand their business needs, formulate and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables and presentations. Credit Risk, Fraud Risk, Marketing Analytics, Optimization, Operations Analytics, Modeling...
The IT Support Specialist is a customer-focused individual that has a passion for providing exceptional technical support and troubleshooting assistance to end-users in a fast-paced environment. The IT Support Specialist will report to the Sr. Director of IT but will have frequent contact with all l...
Work with to provide mentoring and escalated support to Service Desk Technicians . Our service technicians are expected to work as a team to develop best practices, test new technology, and document standard procedures for common types of service requests. Our Network/Server Service Technicians...
Our Service Desk Technicians are expected to work as a team to develop best practices, test new technology, and document standard procedures for common types of service requests. Our Service Desk Technicians assist our clients with day-to-day issues which means: . Ability to change tasks rapidl...
Business Analyst (Consultant). Product Ownership / Product Management, Business Consulting, IT Business Analysis, or another related field. Establish and maintain relationships with business and technology stakeholders to drive Product strategy and prioritization decisions for our BlueYonder portfol...
Java, C#, C++, ScalaFamiliarity with Big Data technology in cloud and on-premises environments: Hadoop, HDFS, Spark, NoSQL Databases, Hive, MongoDB, Airflow, Kafka, AWS, Azure, Dockers or Snowflake. Familiarity with data visualization tools such as Tableau or Power BI. Awareness of data security bes...
Take a lead role in the creation of an advanced Oracle data warehouse focusing on maintaining existing data elements & exploring data from other data systems. Act as an internal consultant by understanding business needs, scoping data requests, synthesizing insights, & recommending solutions...
Business Systems Analyst in Information Research (IR), a group within AbbVies Business technology Solutions (BTS), youll have opportunities to contribute to the digital transformation of a leading biopharma company, helping to create solutions that impact patients and their communities for the bette...
We are looking for Desktop Support Technicians to perform service, repair, and/or installation of PCs (laptops and desktops). Provides Level 1 technical support while configuring PCs for users. Escalates problems and issues to a higher level of support as needed. Coordinates across multiple departme...
The role of a Linux Desktop Support Associate at Canonical. Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of. This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career w...
The Deskside Support Technician will provide comprehensive technical support services to the client's. Excellent desktop support technical skills Experience in supporting and troubleshooting Microsoft. All Deskside Support Technicians are subject to shift changes and travel. C3i/HCL is looking for a...
The Desktop Support Administrator role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. Install, upgrade, support and troubleshoot, Windows 7, Windows 10, other OS and Microsoft Office 2013 and any other...
Job DescriptionThe Vendor Master Data Analyst, as part of the Finance Shared Services organization, is responsible for governance and maintenance of Vendor master data, globally, for the organization. The Analyst will work with business requestors and various process owners to maintain proper, up-to...
Provide expertise on support services or on-call level-2 support when requested. Level 2 Mobility Support Experience supporting iPads, iPhones, Androids. Experience : Level 2 Mobility Support Experience supporting iPads, iPhones, Androids Travel Required : No Clearance Required : No. Level 2 Desktop...
Experience : 2-4 years of strong Data analyst, excel skills, with experience data loading & data verification for accuracy Travel Required : No Clearance Required : No. Strong Excel skills, with experience data loading & data verification for accuracy. ...
Gather, document, and analyze business requirements, processes, and workflows. Proficiency in project management and business analysis software tools, such as Microsoft Project, JIRA, and other relevant tools. CBAP (Certified Business Analysis Professional) or equivalent certification. Bachelor’s de...
We are looking for an enthusiastic Desktop Support Technician to provide onsite support to users in a fast-paced environment. Perform troubleshooting, resolution, break/fix, deskside support, hardware/connectivity support, and upgrades on installed equipment. Repair, service and install desktops, pr...
This position is assigned full-time in support of the eDiscovery function within Corporate Legal Operations and will report to the Lead Forensic Examiner. Provide desktop support services and troubleshooting, as well as general IT experience to Legal Ops team. Record all support activities for prope...
Collaborates with cross-functional partners to understand their business needs, formulate, and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables, and presentations. Leverages Snowflake/SQL data queries to investigate business problems faced by stakehold...
Indeck Power, the largest single-source provider of steam power and hot water solutions, is seeking a full-time Desktop IT Support Specialist. Reporting directly to the IT Director, the Desktop IT Support Specialist will be responsible for assisting users with any technology related issues via phone...
GoHealth is seeking a Junior IT Support Specialist to join our team! As a Junior IT Support Specialist, you will play a crucial role in maintaining hardware and software systems, providing technical assistance to end users and ensuring smooth operations. Dexterity with the ability to lift at least 2...