This is a mid-level Service Desk analyst position with a primary responsibility of providing desktop support to end-users. Balances technical knowledge and skill with a high level of customer service objectives in all operations of the Service Desk. Experience working in a Service Desk, Help Desk, o...
This is a mid-level Service Desk analyst position with a primary responsibility of providing desktop support to end-users. Balances technical knowledge and skill with a high level of customer service objectives in all operations of the Service Desk. Experience working in a Service Desk, Help Desk, o...
Job Title: University IT Service Desk Analyst. Familiarity with ITSM Ticketing systems, such as ServiceNow, Remedy or Zendesk. Under direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, communication, and productivity tools via phone, li...
Skills and Requirements* 3+ years experience in IT support* Proficiency in Windows and Mac operating systems* Proficiency in supporting mobile devices (Android & Mac)* Broad understanding of enterprise systems and how they relate to each other* Ability to troubleshoot and support network connections...
This is a mid-level Service Desk analyst position with a primary responsibility of providing desktop support to end-users. Balances technical knowledge and skill with a high level of customer service objectives in all operations of the Service Desk. Experience working in a Service Desk, Help Desk, o...
Minimum 2 Year’s Service Desk experience, some server administration a plus. Successful candidates should be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Responding and resolving desktop support inquiries via ou...
The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. Demonstrated knowledge of Service Level Agreements and Service Delivery deliverables . The Analyst must stay cu...
The Desktop Analyst delivers primary 2nd and 3rd level support to the user community. Analysts are responsible for the day-to-day desktop systems deployment, maintenance, and support. Install, configure, troubleshoot desktop and laptop hardware, peripherals, operating system, and firm business softw...
This self-motivated candidate will help support the other IT technicians in the field while following defined account or departmental policies and procedures and will likely work on routine assignments. Respond to assignments usually involving the support of the field service technicians repairing o...
This self-motivated candidate will help support the other IT technicians in the field while following defined account or departmental policies and procedures and will likely work on routine assignments. Respond to assignments usually involving the support of the field service technicians repairing o...
Desktop Support Technician – L2. We are looking to hire a skilled L2 Technician (Hardware Deployment and Repair) to assist our clients with computer hardware and software issues. Some IT support is inside regulated GMP clean rooms. Support of PC & MAC Platforms & Operating Systems. ...
The Junior IT Support Specialist is responsible for providing technical assistance, troubleshooting hardware and software issues, and supporting the company's IT infrastructure. Provide technical assistance and support for department-wide telecommunications systems activities. Coordinate with other ...
Looking for an L2 Help Desk Technician with excellent customer service to assist our team to troubleshoot & resolve IT issues. Documents trouble calls in the Help Desk ticketing system. Maintain company software – Help Desk software, Windows OS, Microsoft Office (Word, Excel, Access, PowerPoint, etc...
Lead workshops and design sessions to architect FI/CO solutions aligned with Business needs and industry best practices. Experience with SAP Best Practices and translate business requirements into SAP S/4HANA solutions, to meet functional specifications. Collaborate with business stakeholders to gat...
Responsible for the general support of Mac & PC computers - experience from a services desk / helpdesk support perspective and worked that in previous role. Respond to assignments usually involving the installation, repair or maintenance of desktop/laptop computer hardware and peripherals at Cli...
We are seeking an IT Support Specialist with a solid background in end user support, Windows, Macs, and cloud systems to join our growing team in an important client-facing support capacity. As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical i...
Located onsite in Elk Grove, CA (5 Days / Week ONSITE).Ticketing System is ServiceNow.Handling call escalations from Tier 1 to Tier 2.Standard working hours, M-F, 8 hours a day supporting PST.Technical Support, 2+ years, Is Required.Mac OS X, 2-5 years, Is Required.Network Support, 2+ years preferre...
Infosys is seeking Senior Desktop Support Engineer. Support evaluation and procurement of new IT equipment (laptops, desktop computers, printers and IT peripherals). The position will be responsible for supporting Head of Tech Ops and Infra Services in delivery of managed IT services including End U...
Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insu...
Full Time] Business Analyst at Cambly (United States) | BEAMSTART Jobs. You will own the key business metrics of the company. Ability to drive data strategies, with a central source of truth to impact business decisions. The actual base pay is dependent upon a variety of job-related factors such as ...
Experience Required 2+ Years as a Desktop Support Technician. Looking for a skilled desktop support technologist with experience in an enterprise environment. ServiceNow CMDB maintenance, keeping local desktop incident and task queues cleared to meet established SLAs and support for various other co...
Business Analyst, Ecommerce and Marketing. Business Forecasting Exposure: Experience forecasting business trends (sales, traffic etc. At Rothy's, we know there's a better way to do business, and it starts by putting the planet and its people first. Deliver routine (weekly, monthly, quarterly) report...
We are looking for a highly motivated Business Systems Analyst in Charlotte, NC. Coordination with internal and cross functional teams including but not restricted to project management, the application architect, the application tech lead, development leads, business analysts, QA, product managemen...
The Lead Business Analyst will work in an agile development environment, collaborating with the team members to gather, document, prioritize, and test, requirements to support the improvement of critical technology solutions. Business Analyst experience required (In Agile environment). Prepares requ...
The Role: Desktop Support Technician. As a Desktop Support Technician, you'll be the guardian of our digital realm, ensuring that our employees can seamlessly navigate through their tech woes. Provide first-level support for desktops, laptops, printers, and mobile devices, ensuring our employees can...