Listens to live and recorded calls through our ACD system to identify gaps in customer service, put together and implement solutions that use a combination of training, coaching, and on-going customer service development. Performs on-going review and upkeep of the help desk call scripts, QA form, an...
Capitol Strategies is looking to add a junior IT project manager, business analyst to its Springfield, Illinois consulting delivery team. Requires 2-3 years experience in an enterprise IT environment performing project management and business analysis related duties. ...
The Data Analyst is responsible for creating and maintaining all aspects of data within the management system. Our Client is seeking an APG Data Analyst for a long term, remote, contract opportunity. The ideal Data Analyst for their team is adept in current computing technologies, highly organized a...
GoHealth is seeking an IT Support Specialist to join our team! As an IT Support Specialist, you will play a crucial role in maintaining hardware and software systems, providing technical assistance to end users and ensuring smooth operations. Dexterity with the ability to lift at least 25lbs, move a...
A Data Manager’s typical week includes communicating and preparing upcoming due dates to the program team, monitoring timely receipt of data submittals from functional teammates, reviewing large files to ensure proper export classification markings and data assertions are made, communicating with th...
Support data modernization and system migration projects. Experience with data visualization software such as Spotfire or PowerBI. ...
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Support, Manage, Optimize and Mai...
GoHealth is seeking a Junior IT Support Specialist to join our team! As a Junior IT Support Specialist, you will play a crucial role in maintaining hardware and software systems, providing technical assistance to end users and ensuring smooth operations. Dexterity with the ability to lift at least 2...
Ensures data integrity and compliance by performing data cleansing, data audit and/or data validation. Ensure data integrity and compliance by performing data cleansing, data audit and/or data validation. Provides business process, system support and data quality governance through data coordination...
Service desk technician/ Helpdesk This person will manage the performance of services to users and ensure that service levels are achieved & ensure that customer expectations are met or exceeded. Ultimate responsibility for ownership of all customer incidents or service requests logged. Be ...
Cloud Cyber Security Analyst (Data Protection/DevOps). Cloud Cyber Security Analyst (Data Protection/DevOps). Configuring virtual [Linux] servers, AWS, GCP & Azure resources to complete database activity compliance. Perform DAM software installation & upgrade to latest versions, including a good und...
Tax Transformation Senior Business Analyst. In this role, you will collaborate with cross-functional teams, including Tax Professionals, IT, and Operations to help them (a) identify and solve process inefficiencies, (b) where relevant, help us to drive standardization, (c) leverage technology platfo...
Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information. Perform modeling of data sources and flows, wo...
Around 5 to 8 years of experience as Business Analyst, with atleast 3 years of experience as a Business analyst in RPA projects. Business Analyst Responsibilities: Work with cross-functional teams to generate business requirements documentation for the process to be automated that is easily understo...
Connection has a fantastic opportunity through our Technical Staffing division for a Desktop Support Technician working remotely. The role requires a combination of technical expertise in Azure AD, strong desktop support skills, and exceptional customer service abilities to guide users through the s...
Analyst position will provide analytic support for the Retiree Drug Subsidy (RDS) program and is responsible for analyzing, compiling, and reporting RDS subsidy drug data generated from multiple internal/external data systems in order to ensure maximum subsidy benefits for clients. Analyst must have...
Perform detailed analysis of complex business process requirements and provide appropriate system solutions. Conduct workshops to collect business requirements. Map client business requirements, processes, and objectives. Proactively propose business process and system enhancements. ...
Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and en...
Job Title: <b>Data Analyst/CSTAT Reports</b><br /> Location: Chicago, IL (Onsite)<br /> Duration: 9 Months<br /> Rate: $100. Job Description:</b><br /> This is more of a data analysis role where an individual will need to go into multiple sources to pull...
Gather, document, and analyze business requirements, processes, and workflows. Proficiency in project management and business analysis software tools, such as Microsoft Project, JIRA, and other relevant tools. CBAP (Certified Business Analysis Professional) or equivalent certification. Bachelor’s de...
The Senior Business Analyst, Strategy, is responsible for leading analytical and project support for strategy initiatives. Projects will include general internal strategy consulting and Design for the Future (adjacent business innovation) support. Analytics and Solution Development:Conduct complex r...
Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases and cost sheet analysis; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancem...
Business System Analyst role supports the Business by working with Business Management, Subject Matter Experts, Product Owners, Project Managers, Technical Leads and Developers to provide Business Needs Analysis, Requirements elicitation, Requirements elaboration and Use Case/Story development. Form...
The incumbent delivers data profiling, conducts testing and systems validation to troubleshoot data anomalies, monitors data management metrics and data loads. This job understands healthcare data from end-to-end and analyzes raw data and analytic data for the enterprise. Verify analytic data for th...
To develop complex reports and analyze company data including Corporate or client specific data; to serve as a technical resource for company staff on data analysis and benchmarking issues; to meet with clients on such issues as necessary; to provide training and data analysis education for program ...